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Barclaycard - CCA Letter Request - Satisfied?
frazier
Posts: 16 Forumite
Hello
Whilst I am currently asking Apex/Cabot for a CCA request, I rummaged and remembered that on my Barclaycard I asked one from them in March 2012. I forgot totally about it and I don't think they've found a signed copy.... just need to check your thoughts.
Their letter from Judith at Barclaycard Customer Services says (condensed the main points she says):
"Reference: Section 38 of the Consumer Credit Act 1974
I refer to your request for information.
......
I enclose a reconstituted copy of your credit agreeent and a copy of the terms of your credit agreement as varied in accordance with csection 82 (1) of the act.............
I am fully satisfied that the sum outstanding by you remains legally due and payable.........
This completed our obligations under Section 78 of the act.
Yours sincerely......
"
Now on the scanned image, please see link below, the date of the copy of the original (so-called) is 26/06/2007. There is NO SIGNATURE of mine on there at all - no mention of my name at all. She's attached a Barclaycard cancellation document which is also unsigned but it has my name and address at the top (blanked out for obvious reasons).
They also sent an updated blank T & C's document which mentions nothing about me or a Barclaycard reference or anything at all. Surely none of this would stand up?
Have they really got it right, have they complied? Why is there no signature then? Does this mean I owe them anything?
Thanks for your help!
Links to image/scanned CCA:
http:// imageshack.us/photo/my-images/163/barclaycard2page001.jpg/
http:// imageshack.us/photo/my-images/571/barclaycard1page002.jpg/
http:// imageshack.us/photo/my-images/94/barclaycard1page001.jpg/
Whilst I am currently asking Apex/Cabot for a CCA request, I rummaged and remembered that on my Barclaycard I asked one from them in March 2012. I forgot totally about it and I don't think they've found a signed copy.... just need to check your thoughts.
Their letter from Judith at Barclaycard Customer Services says (condensed the main points she says):
"Reference: Section 38 of the Consumer Credit Act 1974
I refer to your request for information.
......
I enclose a reconstituted copy of your credit agreeent and a copy of the terms of your credit agreement as varied in accordance with csection 82 (1) of the act.............
I am fully satisfied that the sum outstanding by you remains legally due and payable.........
This completed our obligations under Section 78 of the act.
Yours sincerely......
"
Now on the scanned image, please see link below, the date of the copy of the original (so-called) is 26/06/2007. There is NO SIGNATURE of mine on there at all - no mention of my name at all. She's attached a Barclaycard cancellation document which is also unsigned but it has my name and address at the top (blanked out for obvious reasons).
They also sent an updated blank T & C's document which mentions nothing about me or a Barclaycard reference or anything at all. Surely none of this would stand up?
Have they really got it right, have they complied? Why is there no signature then? Does this mean I owe them anything?
Thanks for your help!
Links to image/scanned CCA:
http:// imageshack.us/photo/my-images/163/barclaycard2page001.jpg/
http:// imageshack.us/photo/my-images/571/barclaycard1page002.jpg/
http:// imageshack.us/photo/my-images/94/barclaycard1page001.jpg/
0
Comments
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Cant post completed links because I am a newbie, thanks again for any help or assistance...!
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Please can someone have a look?
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when did you take out the card?0
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Not exactly sure but the earliest is 2007.0
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If it is important to know if it is before or after 6th April 2007. You can check via Noddle, which is free.BSC No 248
Free, confidential advice
National Debtline 0808 808 4000 | StepChange 0800 138 1111 | CAB - Get Advice
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Without having seen your documents - a reconstituted version of your agreement is acceptable for a CCA request.
It won't have your signature on it - because its a reconstituted version, they are not saying it the piece of paper you signed they are saying it is the same wording as the document you signed (or possibly digitally agreed to).A smile enriches those who receive without making poorer those who giveor "It costs nowt to be nice"0
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