Sleeper train

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I recently travelled on the sleeper in to Euston from Perth. On boarding the train we were advised that there were no lounge car facilities as it had broken down. I e-mailed Scotrail on my return and advised them that I felt they had failed to provide the service I had paid quite a lot of monet for. They replied that due to operational requirements they felt it better to run the train without a lounge rather than cancel the train and they did not think any form of compensation was required. Should I let it go at that or should I push a bit more? Thanks

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  • agrinnall
    agrinnall Posts: 23,344 Forumite
    First Post Combo Breaker
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    I guess if you keep trying you might get a voucher to spend in the lounge car (if it's open) next time you use the sleeper, although I suspect they may have the situation covered in their T&Cs.
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