New Asda Deliveries

user051105

Just had an email from asda stating that deliveries will be changing,

Mondays & Thursdays are now £4.25
Tuesdays & Wednesdays are now £3.75
Friday, Saturday & Sunday are now £4.75

Have the prices gone up everywhere

Sami_Bee

I had the following

Dear ASDA customer,

We wanted to let you know of a change to our grocery delivery charges. These changes will be effective for all grocery deliveries from 17/04/07.

The following charges will apply:
Monday £4.25
Tuesday £3.75
Wednesday £3.75
Thursday £4.25
Friday £4.75
Saturday £4.75
Sunday £4.75

FREE DELIVERY OVER £99 WHEN YOU USE YOUR ASDA CREDIT CARD
They deliver in the evening so just do the sensible thing and get your stuff delivered on a tues or wed after work if you're not at home in the day :easter:

mrme

It's no surprise. If you think about how much time (& time is money!!!) it takes for your stuff to be picked, packed and finally delivered in a fuel guzzling refridgerated van the charges still aren't too bad. Sainsbury's are no longer offering the free delivery, instead only half price (£2.50) on certain days @ certain times so it seems to be a trend. Only Tesco left

vincenz

I work for asda and do a bit of delivering.
As far as I understand it the delivery charge is for the upkeep of the fleet and to employ pickers and drivers.
Home Shopping (HS) is different to the rest of the store as we provide an additional service that has to be paid for. I think there is much emphasis on trade shifting towards HS as when people shop online its very easy to pick up on their shopping habbits and know when they are going to buy particular products and you can adjust your stock levels accordingly so there is a big benefit to Asda in understanding how people shop and being able to market to them directly with email/website.
Asda are trying to push out as many new delivery stores as possible as HS is expanding rapidly and the cost of pickers drivers and fleet need to be recouped somewhere along the line.
However I think there are two reasons behind this price change:
-To even out the delivery as usually the weekends are the busiest and heaviest loads its easy to see that slots that are usually quiet (and when no-one is in) are the cheapest.
-Greed. Asda are already making profit on the items that they sell, however it wouldnt come as a suprise that other supermarkets inflate their delivery prices too.

It is a bit of a one sided argument on here though as the majority of posters do try to save a few bob here and there, but there will be a majority of Asda customers who won't notice, they use the HS for convience and an extra ~£1.50 increase in delivery charge on a £100 order will go pretty much unchallanged.

I personally think they should get rid of the delivery charge. However when each van (when staffed properly) delivers around 25 orders a day. With an average fleet of 4 vans per delivery store and £4 delivery charge thats around £400 quid a day, per fleet, in delivery charges alone.
Go figure

simate

I wish Asda would open a store in Bedford. I can't beleive after all these years that they still haven't, there's money to be made here Asda, get on it!

firespire

vincenz wrote: »

I personally think they should get rid of the delivery charge. However when each van (when staffed properly) delivers around 25 orders a day. With an average fleet of 4 vans per delivery store and £4 delivery charge that's around £400 quid a day, per fleet, in delivery charges alone.
Go figure

If it was free I don't think they would be able to keep up with demand and the prices in store would go up to cover this "free" service and people like me who don't want to use the service would be penalised through higher costs.

You say they are raking in the cash but I can't see them making profit on the delivery charges, it is getting extra business is where they are probably making the money. What with people packing, people delivering, people controlling the technical side, people who answer the complaints, vehicle buying, maintaining, taxing and insuring etc.

A taxi from my supermarket to home would cost much more than £4.75 and that is just someone driving me in a cheap car not a refrigerated vehicle nor does it require 15 mins picking up multiple items around a store before the journey. I think it is great for people without cars as taxis / bus rides can add up.

firespire

I checked the shop sites to see what it would cost for each to deliver to me -
Tesco is MON £4.99, TUE £4.49, WED £4.49, THU £4.99, FRI £5.99, SAT £5.99, SUN £5.99.

and Sainsburys is £5 any day

Therefore ASDA wins on cost even with increased charges and I'm not surprised they have put them up when you look at what the rivals charge.