Moorgate Loan Servicing Policy

Stuh

Hi All,

I have been on a DMP for 5 years now nearing the end of the default time too, having talked the situation over with my family they have offered me a small amount of money to try and settle the debts partially. I wrote to Moorgate recently offering £1000 for a debt of £3250 as a starting point but then i have many phone calls from them saying they will firstly not accept the offer (which i was expecting tbh as its about the 30% starting point!) but they then said something strange IF they offered me a partial settlement then it would be listed on my credit file as partially paid job done, but IF they accepted my offer then the balance still owed would be listed with ALL the agencies and a default notice (therefore destroying my credit file for another 6 years potentially!) will also be lodged against this? My question is are they allowed to do this or should i approach the ombudsman? please note that all other creditors i have approached will not take this action. Any comments/ help much appreciated. Many Thanks!!:beer:

fermi

Do you already have a default on your credit report for this account?

Stuh

Sorry no there is no default in place i was on a "fixed" minimum payment with MBNA until they sold the debt on to Moorgate, which i have continued with seperately and i will now look at taking this into the DMP as i am struggling to keep the same level tbh.

Cheers

heather66

Stuh wrote: »

on a "fixed" minimum payment with MBNA until they sold the debt on to Moorgate, which i have continued with seperately and i will now look at taking this into the DMP as i am struggling to keep the same level tbh.

Cheers

i have the same problem i am on a DMP but been keeping up a fixed payment only for A&L / MNBA for a few years always paid on time last week i recieved a letter from mnba claiming i had missed the previous months payment when it was paid 6 days before due date phoned them up and they said just disregard the letter next minute i had a letter from mooorcroft saying mnba had sold thedebt on to them ...and they will accept the payments that i was struggling to pay mnba .. i will be writing to them and reducing it to what i pay my other creditors

Stuh

thanks for your info heather i will be adding them back into my DMP next month as i am very disappointed with their attitude tbh. I dont see why i should make them a priority when they have this attitude with me.