Help advice needed please

NANANINANOONOO

I have an outstanding loan and credit card debt with Lloyds bank from back in 2005 amounting to I thought about £4,000 each, I have no other debts. I have been ill over a number of years and let things overwhelm me but in 2007 with the help of CAB I at least managed to set up minimal monthly repayment arrangements to stop interest and make a monthly payment to these 2 debts. My financial situation and ill health has not changed and is unlikely to, I have not defaulted on my payments and have no other debts but I have no idea what is happening to these debts ie how much I owe or if I was initially missold anything. I do not cope well with organising my paperwork, I have just keep paying and buried my head in the sand trying not to think about it because it all seems a neverending weight hanging over me.
The D/D instalments to the Lloyds loan debt is already being re-paid to a seperate company and the other was paid directly to Lloyds but I have now received a letter from Lloyds saying the credit card debt is £5,349 and has been passed to another debt company.
How can I check what I still owe and to whom? How does that passing of this debt effect me and why have Lloyds done this if I have continued paying as per the arrangement?
I would really appreciate some advice if anyone can help me please?

Tixy

For the one thats already being handled by a DCA (debt collection agency) - write to them and ask them for a full statement of the account. If they are difficult about providing it - write again to state you will have to stop payments until they provide details of the amount outstanding.

For the one just being passed over you could wait to hear from the new DCA and when you do write to them to ask them for a full statement of account before you set up payments.

You need to get statements also to see whether interest is still frozen on the debts - it may not have been for the whole time since 2007. And if it isn't you will need to ask then if they will consider freezing interest again (or ask CAB to do so on your behalf)

Why have lloyds done it - depends on whether they have sold it to a third party, or just asked the DCA to collect on their behalf. Both happen frequently.

If its been sold - its a commercial decision banks often take to decide that its better to get, say £2k from a debt collector now rather than received £5k from you over the next 10 years.

If they are just administering on behalf of lloyds - then they do this to reduce their own administrative time and to hope that the debt collector will be able to get you to increase your payments or to try to get a lump sum settlement from you.