The New Thread

littlebit

got trouted today and well not sure if i should complain or not, was with the hubby to be and we do 2 shops i get a trolly and a basket in the trolly then we go through self serve normally not a problem but today i go through hubby to be is on till next to me, i put all mine through and when i scan my apg it calls the lady over for the code etc she is dubious and asks someone they tell her put it through etc, all would have been ok only when OH does his it owes him £1.+ from the voucher (found out its cos some cereals had been reduced i didn't notice) anyway SA says oo i will have to ask someone what to do off she goes another SA comes over we say can you not put it on a voucher the t&c say what isn't spent can go on one, she says no you either spend it or loose it so we say are you sure bit of debate over comes another SA, so we ask her then of they go we think they are checking but no over storms the manager all puffed up and just goes can't put it on a voucher etc rather hostile with us and very stroppy so next thing she goes if you don't want to spend it i can refund your shop etc etc i said but its all been put through and written on oh its OK i can fix that all snappy etc i just said its OK i will speak to cs tomorrow and take the shopping she goes you can but you will still be dealing with me, was rather embarrassed as we put our shop in the troll and went to walk out she stormed over to 2 security guards and could hear her saying to them about us and our shopping and pointing our direction was not good, so do i complain and not because of loosing £1.+ but because of the general behavior she already had the attitude of looking for an argument when she come over to us not to explain or help.

mc4martyc

littlebit wrote: »

got trouted today and well not sure if i should complain or not, was with the hubby to be and we do 2 shops i get a trolly and a basket in the trolly then we go through self serve normally not a problem but today i go through hubby to be is on till next to me, i put all mine through and when i scan my apg it calls the lady over for the code etc she is dubious and asks someone they tell her put it through etc, all would have been ok only when OH does his it owes him £1.+ from the voucher (found out its cos some cereals had been reduced i didn't notice) anyway SA says oo i will have to ask someone what to do off she goes another SA comes over we say can you not put it on a voucher the t&c say what isn't spent can go on one, she says no you either spend it or loose it so we say are you sure bit of debate over comes another SA, so we ask her then of they go we think they are checking but no over storms the manager all puffed up and just goes can't put it on a voucher etc rather hostile with us and very stroppy so next thing she goes if you don't want to spend it i can refund your shop etc etc i said but its all been put through and written on oh its OK i can fix that all snappy etc i just said its OK i will speak to cs tomorrow and take the shopping she goes you can but you will still be dealing with me, was rather embarrassed as we put our shop in the troll and went to walk out she stormed over to 2 security guards and could hear her saying to them about us and our shopping and pointing our direction was not good, so do i complain and not because of loosing £1.+ but because of the general behavior she already had the attitude of looking for an argument when she come over to us not to explain or help.

bloomin right complain only phone HO not the store, jumped up little *****:mad::mad:

Miss_Laid

Good morning

mc4martyc

Miss_Laid wrote: »

Good morning

Good morning:D
And good night really just about to sign off.
Beautiful morning outside not a cloud in the sky:D
Good luck with the filing cab kadison
hope you manage to make it home safely 3dogs
and I hope you feel better too COT and nahteb20
If anyone else is feeling under the weather then grab some glitchy vits and get well soon.
See you all later on when I rise from my pit:D

littlebit

mc4martyc wrote: »

bloomin right complain only phone HO not the store, jumped up little *****:mad::mad:

Ty just trying to make sure its the best thing to do the apg was just over £12 so not breaking the limit either, never had a problem in that store until today normally the staff are wonderful.
but we had so many people looking in including some the ladies close enough to us on the tills.

Wool27

Good Mornin'

littlebit

mornin ,,,

henlans

im up!! off to work i go!

Skulls

mc4martyc wrote: »

:rotfl::rotfl:
I'm in merthyr now I work there
Small world

I broke my collar bone skiing in Merthyr, on the old artificial slope.

Wool27

littlebit wrote: »

mornin ,,,

Had similar sit with ceral going through cheaper, didnt realise, scanned voucher, sa authorised it, it gave me 64p change!

On another note, in diff store, i had a voucher in my hand, security guard and side kick saw it. She got on phone, not knowing mum was a few steps behind me.

Mum comes around the corner, " oh, someones introuble. That woman is on the phone saying someones using 'one'. But making it look like a real shop"

We go around corner, there they are, so i back track and run over her feet because she is right up my rse.

So blatent. I ring asda house whilst standing next to them. I whisper loudly into phone is that asda house? And that i am being followed around the store because sec guard saw my voucher. Smile in direction of sec guard. Tell man at asda house, its only for £6 ( fluffed shop).

Dont see sec guard again until i leave. Where she has back to me and is again blatently talking about a phone call from asda house re a complaint, laughing with duty manager at the 'stupid cow'.

I couldnt help myself". Up i trotted. Tapped her on shoulder and said, im glad i amused her and i would be back in a few days to do a shop and if i could amuse more staff, please let me know.