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Debenhams recent sale - can anyone remember how much the discount vouchers were for?

Chris25
Posts: 12,918 Forumite



I'm wondering if anyone with a Debenhams card remembers how much the discount vouchers were for in the recent sale (Wed March 28th & Thursday 29th). I thought it might have been if you spent £30, you got £3 discount; £50 and you got £5; £80 and you got £8 and for £100, you got £12 - but I'm not sure and the tills in Debenhams no longer have the voucher codes next to them.
I took back a few items today and the sales assistants weren't able to work out how much to credit to my account as i had used the discount vouchers that they mail out to cardholders.
If I had taken back everything, it would have been simple.
I don't think they were trying to diddle me but I'm not sure that the right amount has been credited. Three assistants were trying to work out the total. One of them said that I had been given a straight 20% discount. Another disagreed saying that as I had bought goods from some of the concessions and that they didn't take part in the sale, it wouldn't have worked out to be that much. I said I thought it was only 20% if over £200 and another assistant agreed with me but then when she tried to back me up, she came out with such a convuluted calculation of what the amount should be - I was totally lost, as were the other two.
By this time, the store had closed and I agreed to accept the department supervisor's calculation (with the proviso that I could check it at home) but her written-in-rough addition and the till amount didn't tally. So, I've been given the rough workings and the receipts and wondered if any still has their coupons and could let me know what the amounts are please?
I found it strange that the till couldn't automatically work it out when you return items (after all, I can't be the only person that's had to take things back, so I assumed that they would have come across this problem before now) but the supervisor told me that they get very few returns after these 2 day sales!
Help!
I took back a few items today and the sales assistants weren't able to work out how much to credit to my account as i had used the discount vouchers that they mail out to cardholders.

I don't think they were trying to diddle me but I'm not sure that the right amount has been credited. Three assistants were trying to work out the total. One of them said that I had been given a straight 20% discount. Another disagreed saying that as I had bought goods from some of the concessions and that they didn't take part in the sale, it wouldn't have worked out to be that much. I said I thought it was only 20% if over £200 and another assistant agreed with me but then when she tried to back me up, she came out with such a convuluted calculation of what the amount should be - I was totally lost, as were the other two.

By this time, the store had closed and I agreed to accept the department supervisor's calculation (with the proviso that I could check it at home) but her written-in-rough addition and the till amount didn't tally. So, I've been given the rough workings and the receipts and wondered if any still has their coupons and could let me know what the amounts are please?
I found it strange that the till couldn't automatically work it out when you return items (after all, I can't be the only person that's had to take things back, so I assumed that they would have come across this problem before now) but the supervisor told me that they get very few returns after these 2 day sales!
Help!
0
Comments
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Bump - anyone?0
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The only one I can remember is the £15 off for spending £100 as I bought the Vax vacuum for £100 and got it for £85 using the £15 voucher.
Hope you get it sorted.0 -
I seem to remember having a voucher for £40 off a £200 spend last year0
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20% only if total was greater than 200 (spend 200 and get 40 pounds off)0
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I've still got my vouchers sitting around. Mine say :
£3 off £30 spend
£5 off £50 spend
£10 off £80 spend
£15 off £100 spend
£30 off £150 spend
£40 off £200 spend0 -
Many thanks, everyone :T - I'll be able to work it out now.0
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