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Treating Customers Fairly - BCOBS - article by BBC
Yorkie1
Posts: 12,263 Forumite
http://www.bbc.co.uk/news/business-19511542
Might be of some interest to those unfamiliar with the provisions available to assist bank customers (as am I).
Might be of some interest to those unfamiliar with the provisions available to assist bank customers (as am I).
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Comments
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Customers have always been able to sue their banks - if you have gone to the Ombudsman and are not happy with the outcome - you reserve the right to take it further to a court.
A bank does not have this right and has to abide with the Ombudsman s decision.0
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