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Claiming Back Costs From Northern Rock

:eek: IN JULY WE CASHED IN OUR ENDOWMENT POLICY AND CHANGED OUR MORTGAGE TO A REPAYMENT MORTGAGE - CONVERSION CHARGE 75.00. WE WERE ALSO CHARGED 990.00 FOR MORTGAGE REVIEW FEES. DOES ANYBODY KNOW IF I COULD CLAIM THESE CHARGES BACK?

Comments

  • dunstonh
    dunstonh Posts: 121,219 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    £75 is a service charge and you would have been notified in advance for this charge and you would have agreed for the charge and service before it took place. It is a valid fee and you cannot claim it back.

    What is this £990 mortgage review fee? Did you change the mortgage deal you were on before the tied in period was up?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • MarkyMarkD
    MarkyMarkD Posts: 9,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    There is no way you were charged £990 for mortgage review fees. I expect (and I'd put money on it) you were charged £250 in mortgage review fee and the remainder is a product fee for the product you've switched onto.

    In neither case you've described are the fees reclaimable - they are valid fees for choices you have made.
  • dunstonh wrote: »
    £75 is a service charge and you would have been notified in advance for this charge and you would have agreed for the charge and service before it took place. It is a valid fee and you cannot claim it back.

    What is this £990 mortgage review fee? Did you change the mortgage deal you were on before the tied in period was up?

    FEES WERE APPLIED AFTER PRODUCT TRANSFER AS FOLLOWS:
    COMPLETION FEE 695.00
    MORTGAGE REVIEW FEE - 295.00
    TOTAL - 990.00
  • MarkyMarkD
    MarkyMarkD Posts: 9,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So, Justin, as I said. These are not reclaimable - you chose to switch products and that's why you've been charged those fees.
  • MarkyMarkD wrote: »
    So, Justin, as I said. These are not reclaimable - you chose to switch products and that's why you've been charged those fees.

    WOULD THERE BE ANY POSSIBILITY OF CLAIMING ANYTHING BACK FROM INSURANCE COMPANY?
  • MarkyMarkD
    MarkyMarkD Posts: 9,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Only if the endowment was mis-sold to you, and you haven't already claimed for mis-selling.

    Typing in lower case is easier to read, too, Justin, if you don't mind!
  • dunstonh
    dunstonh Posts: 121,219 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I cant see why the endowment provider would pay them. Switching from interest only mortgage to repayment doesnt mean you have to change the deal. That choice was yours.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • MarkyMarkD
    MarkyMarkD Posts: 9,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes, dunstonh, I agree. The specific costs wouldn't be reclaimable from the insurer, but a separate mis-selling claim might yield some useful proceeds to offset against NR's entirely legitimate fees.
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