Diesel stolen from the van. Can I claim it back?

Gaz1980

We have had diesel stolen from the van parked outside mum and dad's house.
If we had used a credit card to fill up would we be able to claim the money back? We did report it to the police and have a crime reference number.

What info would the card company need to know - obviously we had been driving it since it was filled up and we don't make a note of the mileage ever time we fill up - think we should ?

Cheers.

guesswho2000

Short answer? No. If you paid via debit card, would you expect your bank to reimburse you?

bryanb

Why would a credit card company insure against theft?

shortcrust

guesswho2000 wrote: »

Short answer? No. If you paid via debit card, would you expect your bank to reimburse you?

bryanb wrote: »

Why would a credit card company insure against theft?

Are you kidding? Taken from this site:

"Many credit cards offer a ‘purchase protection' system, meaning if you buy goods on the card and it is lost or stolen within a set time – usually around 90 days – you can get the money back from the credit card company."

Link http://www.moneysavingexpert.com/cards/credit-card-tips

OP - Best bet is to call your CC company and see what they say.

magpiecottage

chrisjdavies wrote: »

"Many credit cards offer a ‘purchase protection' system, meaning if you buy goods on the card and it is lost or stolen within a set time – usually around 90 days – you can get the money back from the credit card company."

That logic reminds me of a story Andy Hamilton told on the News Quiz about an insurance claim that a packet of cigars had all been destroyed in a series of small fires!

Unfortunately I do not think you will get very far.

I would suggest a locking fuel cap or, if you are concerned about the risk of putting petrol in by mistake, the locking version of this device.

mrmajika

chrisjdavies wrote: »

Are you kidding? Taken from this site:

"Many credit cards offer a ‘purchase protection' system, meaning if you buy goods on the card and it is lost or stolen within a set time – usually around 90 days – you can get the money back from the credit card company."

Link http://www.moneysavingexpert.com/cards/credit-card-tips

OP - Best bet is to call your CC company and see what they say.

This is accurate. You'd be best phoning to see if you have the cover.

If you don't, then I suspect that it won't be covered under Section 75, which I think you may be alluding to.

jonesMUFCforever

How much diesel did they put in the tank?
If under £100 then section 75 of the CCA does not apply.

Plxply

jonesMUFCforever wrote: »

If under £100 then section 75 of the CCA does not apply.

What exactly would the CCA apply to? The merchant (petrol station) did nothing wrong and this was an external act unrelated to any transactions on the card.

knoxvillain

Plxply wrote: »

What exactly would the CCA apply to? The merchant (petrol station) did nothing wrong and this was an external act unrelated to any transactions on the card.

Its the credit card company that could possibly share the liability, not the merchant surely?

dtaylor84

knoxvillain wrote: »

Its the credit card company that could possibly share the liability, not the merchant surely?

When section 75 applies the credit card company has the same liability as the merchant. As you point out, the merchant would have absolutely no liability in the circumstances described -- so neither does the credit card company.

gnaril

What a crazy question to ask...

You paid the garage for the fuel and recieved it. Its not the merchants fault it was nicked, you have no claim with your bank.

Sorry.