Gutters leaking and company insolvent

mingles

Hi
In January I had pvc windows, doors, gutters, soffits, fascias done by a local company R&M Windows and was given a 10 year guarantee.

The gutters leak like crazy and I have been attempting to contact them for 6 weeks.

Just found out they have applied for insolvency.

Is there anything i can do or do I just have to suck this up? I didnt pay any part by credit card and it cost over £6000

Disappointed to say the least.

suki1964

I know its not much comfort but a tube of sealant will solve the problem for a lot less cost in time and energy then chasing up a gaurentee with a bankrupt company

bribrian

Seal the joints with a tube of Tec 7, you'll find it in builders suppliers. Great stuff....:beer:

warmhands.coldheart

Before sealing, make sure it isn't just a case of poor fitting... could be just a case of re-jigging fittings to get a correct seal..... if you're not comfortable getting up a ladder, unfortunatly you may have to get a handyman or tradesman in. handyman may be best first option as a company who supply guttering may try to convince you it's all wrong and sell you new guttering all over again

Mistral001

This might be grasping at straws, but perhaps you need to look at the guarantee. It may be backed up by an insurance company.

saverbuyer

Mistral001 wrote: »

This might be grasping at straws, but perhaps you need to look at the guarantee. It may be backed up by an insurance company.

No chance. These extended guarantees aren't worth the paper they are written on. If there's a fault with the actual product you may have a case with the manufacturer but if it's down to the actual work carried out by the now defunct company/sole trader it really isn't worth the effort. At best you could be considered a creditor.

This show the importance of references/ word of mouth when it comes to trades people.

bingo_bango

You don't have to have paid using a credit card for S.75 to apply, just any form of credit involving a third party. If this was a credit agreement where you pay over a number of months / years, then you have the same rights against the loan provider as you would have against a credit card provider.