Experto Credit have pulled a fast one

NiceGuyG

Hi all I have posted this else where on the site but thought it would make more sence for it to be moved here. As I don't have a clue how to move/edit or do anything else with posted messages, here it is again;

I hope someone can help. My father was in debit and owed a company £14300. The company had instructed Experto Credit to claim the money. Owing to the stress it was causing him (only has a couple of years to live due to long term illness) I decided to pay as much of it off as possible.

I spoke via telephone to an Experto Credit agent and offered a final settlement figure of £7800. He stated he would call the company concerned and ring me back. He rang me back and informed me the company would accept payment as final settlement.

I paid the agreed amount over one credit and one debit card and made sure that it was final settlement with no other fees attached.

I have now received a letter which states I owe them the final £6504.30 even though I have just paid the final settlement figure.

I have contacted the banks and they have paid the company.

I am now at a loss as to what to do as this sneaky company has tricked me into parting with £7800 in the that it was final settlement.

Could anyone advise me if I can do anything about this


Thanks.


G.

doitmyself

Ouch. You've been a bit too niceguy in your haste to help I think. Get it in writing next time..