The Swagbucks Challenge - Part 2

cally6008

monz wrote: »

Hey everyone made target today and had a disaster phoning child tax credits telling them my sons nursery fee went down n the man was awful on it n said i cancelled his nursery and at a new one!! i am in such a state n due money next week to pay for his nusery and dont think i will get it.

anyway enough about me on this how is everyone doing x

Monz, what a nasty man. Would the nursery give you a letter saying that the fees have gone down ? How about ringing up to see if you could talk to a more sympathetic person ? ((hugs))

monz

cally6008 wrote: »

Monz, what a nasty man. Would the nursery give you a letter saying that the fees have gone down ? How about ringing up to see if you could talk to a more sympathetic person ? ((hugs))

I got the nursery to give me a letter headed with their new fees on it. I am phoning tomorrow as i was in tears after i hung up on the phone. he also laughed when i said i was a single parent n stated it was a *cough* i really need the money next week as it pays for his nursery and dont even get child support.x

Happi

Looks like these start today.

trix-a-belle

You poor thing, get back on that phone & speak to a supervisor & complain, that is not on!
((hug))

Rosie

Hit my target today with the help of a 39sb search so well pleased

Happi

Nice easy PL on advent calendars for 60 SB's.

beegee181

Yes I've just done that one, horray, got to target without too much stress!

mrsyardbroom

monz wrote: »

I got the nursery to give me a letter headed with their new fees on it. I am phoning tomorrow as i was in tears after i hung up on the phone. he also laughed when i said i was a single parent n stated it was a *cough* i really need the money next week as it pays for his nursery and dont even get child support.x

Ask to speak to a manager. You should not be treated like this when you make an enquiry and there is no excuse for an operator leaving you in tears. I used to work in an HMRC call centre and in spite of the huge amount of pressure put on us we were supposed to be polite and sympathetic and deal with enquiries properly. The calls are recorded and the managers do listen to a selection of calls and discuss them with the agent. You can make a complaint to the person's manager and believe me they will deal with it.

CathWales

Search for cathwales. Is this one of the new bills?
Congratulations!
You've won 6 Swag Bucks

LeoLasagne

Grrr, been DQ'd from about 4 surveys this morning, really annoyed as I am so close to a £25 AGC and wanted to claim it today. Hopefully some more will come out later, don't want to have to resort to SBTV again like yesterday