Can't get Windows Updates

bluecelticgirl

Thanks so much - yes did try manually from your previous link also. This is log from scanner

Farbar Service Scanner Version: 06-08-2012
Ran by B (administrator) on 29-08-2012 at 19:20:06
Running from "C:\Users\B\Downloads"
Microsoft® Windows Vista™ Home Premium (X86)
Boot Mode: Normal
****************************************************************



Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\Windows\system32\wuaueng.dll
[2006-11-02 10:14] - [2006-11-02 10:46] - 1568256 ____A (Microsoft Corporation) 9397D21939A25DA1BD0ED8DB5BB3C853

C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll
[2006-11-02 09:51] - [2006-11-02 10:46] - 0259584 ____A (Microsoft Corporation) DFB250BAC1A9108ABD777EA181E32015

C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll
[2006-11-02 09:50] - [2006-11-02 10:46] - 0545792 ____A (Microsoft Corporation) B46D8EA6DD30BAA49F674DACDC4C491F



**** End of log ****

waddler_8

Nothing wrong there.

bluecelticgirl

Thanks for having a look - I appreciate you taking the time to try to help. Oh well back to the drawing board!

OneADay

Did you activate vista - computer (properties) should tell you if Mickysoft is seeing it as a genuine installation or not.

If its not genuine - then click activate and follow the instructions, should end up calling MS on a number and getting the activation done, SP1, 2 should install after that.
You can chat online to Mickysoft Support

http://support.microsoft.com/contactus/

bluecelticgirl

Thanks OneADay - It is genuine and it does say Windows is activated

david_24_uk

waddler_8 wrote: »

It might be easier to tell us what you have tried. Have you tried the manual way from my previous link, rather than the fixit?


Download Farbar's Service Scanner from the link below and save it to your desktop.

• Right click FSS.exe & choose "Run as Administrator" to run it.
• Check (tick) the following checkboxes

• Windows Update
• Other Services

• Click Scan
• When finished, notepad will open. Post the contents in your next reply.

The log can also be found on your desktop named FSS.txt

Thanks for this info

WilliamO

Try this:

http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/windows-update-error-code-8024a000/562845f3-78d5-42a0-bed5-e3fd39f01df7

Its technical but not impossible

WilliamO

victor2

I have seen a small number of laptops where Vista SP1 just wouldn't install. Got round it in the end, but can't remember how (might have involved booting in safe mode), except that I found the answer by googling for the model of laptop and "vista SP1 failure".
Without SP1, a lot of subsequent updates will fail to install.

prowla

Does your account have Administrator rights?