Can't get Windows Updates

bluecelticgirl

A new hard drive was installed on laptop, Windows was reinstalled from recovery partition - everything looks fine but I cannot get Windows Updates and cannot install Service Pack 1- just keep getting error message - any advice please?

victor2

What version of Windows is it - Vista?
Also, how did you reinstall from the recovery partition if it was a new hard drive and what error message are you getting?

bluecelticgirl

Hi and thanks for replying - yes it is Vista. Sorry - it was actually installed from the recovery disk. Can't remember what the error message was unfortunately

mr_fishbulb

Check your date and time on the computer

bluecelticgirl

It is showing the current date and time - is that what you meant?

This was purchased in the Middle East - no idea if that has any bearing on anything?

waddler_8

32bit Vista?

Try this:

http://www.microsoft.com/en-us/download/details.aspx?id=17754

...then download SP1 from here:

http://www.microsoft.com/en-us/download/details.aspx?id=30


If successful, SP2 here: http://www.microsoft.com/en-us/download/details.aspx?id=16468

mr_fishbulb

bluecelticgirl wrote: »

It is showing the current date and time - is that what you meant?

This was purchased in the Middle East - no idea if that has any bearing on anything?

Yup that's what I meant - Updates doesn't work if the time/date is out.

What's the error it's giving you?

bluecelticgirl

Yes 32 bit Vista Home Premium. When I try to do a manual search for updates it gives error message - Windows could not search for new updates error code 8024A000. Thanks for the links however have already tried them - no luck unfortunately

waddler_8

http://support.microsoft.com/kb/971058

bluecelticgirl

Thanks for the link Waddler but unfortunately tried that also - stops at Powershell stage and does not install

waddler_8

It might be easier to tell us what you have tried. Have you tried the manual way from my previous link, rather than the fixit?


Download Farbar's Service Scanner from the link below and save it to your desktop.

LINK

• Right click FSS.exe & choose "Run as Administrator" to run it.
• Check (tick) the following checkboxes

• Windows Update
• Other Services

• Click Scan
• When finished, notepad will open. Post the contents in your next reply.

The log can also be found on your desktop named FSS.txt