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bargin crazy,damaged goods

didnt know where to post this,so feel free to move!

just recieved patio set from bargin crazy.
unpacked 2 chairs so far, one is scratched and the other the plastic arm rest is split
their phone is off at the moment so have emailed
item is out of stock on website now so i dont think id get another

ive said i am prepared to accept part refund and keep item and could email pics of damage
providing i find nothing else badly wrong
not really the weather here to get it all out and check till i know yet

anyone had any dealings with them? i know you get what you pay for but it was a bargin

Comments

  • happi_2
    happi_2 Posts: 144 Forumite
    I bought a sideboard from them which had a big split in the top, so they replaced it with another, but when I opened the packaging, it was also damaged. I called them again, but as the item was out of stock, all they could offer was my money back or a 5% discount (5% was the most they said they could offer as they were not the manufacturers). I ended up keeping it and not bothering with the discount as I needed it urgently and it was cheap anyway, but hopefully they will offer you a better deal.
  • hmc
    hmc Posts: 2,483 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    thanks happi

    sounds like damaged goods is a regular thing then

    as i cant get through on the phone i will have to wait for them to answer email

    i shant bother with them again as its pretty shoddyily put together

    helen
  • Saeed
    Saeed Posts: 733 Forumite
    Bought a 32" TV and after 5 months notice that the tube is turning pink. They will be taking it away soon and getting a full refund.
  • chezza262
    chezza262 Posts: 291 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi,
    Sorry for being ignorant but i've not heard of bargain crazy - do they do ex catalogue stuff or big brand names?
  • jaxxy00
    jaxxy00 Posts: 1,010 Forumite
    chezza262 wrote: »
    Hi,
    Sorry for being ignorant but i've not heard of bargain crazy - do they do ex catalogue stuff or big brand names?

    Go and take a look at https://www.bargaincrazy.com and you will see the range they do. If youre thinking of buying then you can go through quidco and earn.
    It seems its mail order type catalogue goods.

    They have a very good 'price plunge' section which is currently being rebuilt but in this section items start off at usually 50% off and drop 10% a time to end up at 90% off, until sold.

    Have had quite a few very good bargains from them myself over time. My friend got her leather sofa from there for something like £140 (real leather in case youre wondering).
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