We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Free virgin broadband technical support
Rawhide_2
Posts: 58 Forumite
Money saving peeps who rent a virgin phone line and subscribe to virgin broadband can now get broadband technical support for free. Just dial 150 and follow the menus until you get through to the correct department, if you need assistance to get back on-line.
Calls to 150 are free. Previously one had to call an 0871 number, with an average cost of £2-4 per call. Full marks to Virgin for making this improvement compared to when it was NTL.
:money:
As with all technical support one has to wait a while, however the level of service I had yesterday was very good.
Calls to 150 are free. Previously one had to call an 0871 number, with an average cost of £2-4 per call. Full marks to Virgin for making this improvement compared to when it was NTL.
:money:
As with all technical support one has to wait a while, however the level of service I had yesterday was very good.
0
Comments
-
for those who don't have the phone line or arent' calling from home
0800 1831986 or 0845 4540000 (not free but cheaper than 0870) should workDon’t ask what the world needs. Ask what makes you come alive, and go do it.
Because what the world needs is people who have come alive.0 -
Money saving peeps who rent a virgin phone line and subscribe to virgin broadband can now get broadband technical support for free. Just dial 150 and follow the menus until you get through to the correct department, if you need assistance to get back on-line.
Calls to 150 are free. Previously one had to call an 0871 number, with an average cost of £2-4 per call. Full marks to Virgin for making this improvement compared to when it was NTL.
:money:
As with all technical support one has to wait a while, however the level of service I had yesterday was very good.
even when they changed from the free phone number to the 0871 number i still went through 150 as i refused to phone the 0871 number....0 -
When they were NTL I allways used 150. so nothing has changed.GONE ENGLAND0
-
had BB from them for abt 6 yrs now and have always used 150.tech support has always been free apart from a short while last year but it changed back when people complained.0
-
dobbiesloan wrote: »When they were NTL I allways used 150. so nothing has changed.
No claim made that something had changed, just spreading the possibility to others0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.4K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.8K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards
