Advice needed on clenco mystery shoping

andy000223

Hi all i just wondered if anyone had any dealing with clenco mystery shoping,iv had a few emails off them and today they say they have accepted my application..here is the email they sent me

Dear ,

Welcome Aboard as our Mystery Shopper. We are pleased to write this letter of appointment to you, setting out the

details of your employment with our company. You are being appointed to the position of United State Regional

Representative as a mystery shopper with your membership

This appointment takes effect immediately you acknowledge the receipt of this email. Salary break-up of the rules

and regulations and general information of the terms of appointment are as follows: Your income is as discussed in

our offer letter ($300 per assignment), £50 shopping funds acting as a customer to purchase children items for any

charity home of your choice and send the gift via the post to the charity address or deliver by hand if nearby.

The more assignment completed the higher your income e.g if you can successfully complete six surveys in a week that

gives you wages of $1800/week. The allowances, benefits and other terms and conditions of your employment will be as

per Company policies as applicable from time to time. If assignments are processed and completed in a timely manner

you will be entitled to certain compensation at the end of your first week assignments. On every funds you received

you would be required to carry out 2 surveys and your wages for a day is total $300 i.e ($150 per survey).

You should note that the first three months of your employment constitute a probationary period during which we can

fully assess your transparency and prudence in handling of financial transactions and discharge of duty for this

role as a mystery shopper. You will abide by our work rules and regulations of our Company as may be in force from

time to time.

This letter of appointment is based on the information furnished in your acceptance of our offer letter. All matters

pertaining to your Mystery Shopper appointment and compensation are strictly confidential and it should be treated

as such. Your wages for your first survey assignments is included in the funds that would be arriving to you this

coming week so it is important you watch out for the mail envelope from Tuesday.

JOB DESCRIPTION & RESPONSIBILITIES : You are hired to conduct an all expenses paid surveys and evaluation exercises

on behalf of Clenco. As our mystery shopper posing as normal customers, you will be expected to perform specific

tasks such as purchasing a product acting as a customer or using a service to study the outlet customer service.

Your job will be to evaluate and measure quality of retail service or gather specific information about products and

services. We presently have a couple of outstanding contracts, which means you will visit various stores and outlets

in your local area and pretend to be an average customer. While in the stores, you will secretly evaluate things

like customer service, store cleanliness and quality of service rendered. When you're done, submit your shoppers

report to us via e-mail and get paid for your opinions.

Some of the simple questions in your Shoppers Report will be:

- How well were you treated ?
- Were the employees friendly and courteous?
- Did you receive prompt service?
- Was the merchandise displayed neatly?
- Would you return to this store / restaurant?-
- Was it easy to use the service?

The answers to these kinds of questions are extremely valuable to any business - and they are willing to pay top

pounds to find out what consumers really think. You will be providing important information that will be used to

improve the quality of businesses everywhere. Funds arriving to you is for upcoming survey assignments and the funds

would be sent to you in form of checks. The funds arriving to you is inclusive your daily wages of $300 for 2

completed evaluation, $100 self shopping and you will be using the difference of the funds to carry out your two

survey assignments.

Where will I be mystery shopping ?

The companies we deal with mostly represent large chain stores and popular franchises with hundreds and thousands of

locations across the world. They are stores, services and restaurants listed as follows:

- Banks
- Money Gram
- Asda
- Western Union
- Ace Hardware
- Tesco
- Sainsbury
- McDonald
- Post office

Special skills are not required for this opening. However you must have access to your e-mail at least twice daily

and must read and respond to our notifications within 24 hours.

Best Regards,


Head USA Division

This came today so im still waiting for further info,has anybody else heard of these? real or scam whats your opinions

Many thxs Andy

ashleypride

Your first mystery shopper job will be taking funds depositied into your bank account and sending them through Money Gram, the second Western Union.

yonk

Sounds like a scam to me. Been MSing for 3 years and never heard of them. Fees are too good for that sort of work as well.

DevilsAdvocate1

yonk wrote: »

Sounds like a scam to me. Been MSing for 3 years and never heard of them. Fees are too good for that sort of work as well.

Same here - I've been mystery shopping for several years and haven't heard of them. And I don't make anywhere near that in a month, so no chance in a week.

Scam - keep away.

andy000223

This e-mail is to notify you that your first assignment package will be arriving today via first class mail, providing there are no delays in the mail system. Once the funds arrive, immediately take to your bank to exchange for cash and complete your assignment as instructed below.

The funds will arrive in the form of Travellers Cheques (four 500euro cheques) amounting to a total of 2000euros. Upon receipt of these Travellers Cheques, fill in your details as the recipient and take them to your bank immediately to change to Pounds Sterling at today’s current conversion rate. Please only fill out the sections detailed “Sign here” and “Pay To The Order Of” at home, countersigning and dating the cheques in the presence of the person at the counter in your bank. From this you will deduct £100 wages and £100 assignment funds (£50 for charity shopping and £50 for personal shopping at your local ASDA), totalling £200 all in.

As the Post Office does not accept such large cash amounts, we recommend the exchange at your bank so as to access the cash immediately and avoid delays in your assignment. Below is an example of the information to be completed on the Travellers Cheques:

1. Fill in your name where it says Pay to the Order Of___________
2. Then sign where it says Sign_________

Steps 1 & 2 are to be completed upon receipt of the Travellers Cheques.

3. __________ Countersign here
4. __________ Put today’s date here

Steps 3 & 4 are to be completed on the counter in your bank and in the presence of the person cashing in the Cheques. Please remember to bring your passport along as ID for cashing in the Cheques.

Expenditures Breakdown:
Salary £100
ASDA funds £100
Total to deduct from pounds amount = £200

The remaining funds after the deduction of the £200 from the exchanged euro to pounds currency should be used for the first assignment below.

First Assignment

Western Union Assignment:

You will be evaluating any Western Union outlet in your area. You will be required to give the address and details of the location in your completed assignment. At the Western Union you will be sending the remaining funds from your bank exchange (minus the £200 previously mentioned) to another Mystery Shopper waiting to carry out their own assignment.The difference of funds remaining in pounds is for the Western Union assignment. Transfer the difference of funds to the next Mystery Shopper.

There will be some transfer fees, which you are to deduct from the remaining funds NOT from your £200. For example, if your bank converted 2000euro in to £1700, you are to deduct £200 and send the remaining £1500 via Western Union acting as a customer, and deduct all sending fees from the £1500. Transfer the rest of the funds to the below Mystery Shopper information.

Select the Money in Minutes Option for immediate pickup. Note the receiver should receive funds in dollars NOT Philippine PESO.

NAME: Victoria Daniel
ADDRESS: 2600 LEGARDA STREET
CITY: SAMPALOC, MANILA
COUNTRY: PHILIPPINES
AMOUNT TO SEND: 2000EURO - £200 = $$$ WITH SENDING FEES INCLUSIVE.

Once you have completed this assignment you should respond to us with the following information included in your assessment:

1. Senders name
2. 10 Digit Money Transfer Control Number (MTCN)
3. The amount shown on the receipt to receive in Dollars
4. How long it took to complete the transaction
5. How many customers were in the outlet between your arrival and departure
6. How busy was the location
7. Is it a combined business outlet e.g. Londis, Jewellery Shop, Travel Agent or just a sole Western Union

We advise that the Western Union assignment is carried out first before the ASDA assignment.

Second Assignment

ASDA Assignment:

You will be evaluating any ASDA store in your area with £50 to spend on children’s toys to be sent to a charity of your choice and £50 for your own personal shopping. This you will already have access to following the Western Union assignment where £200 total was deducted (£100 ASDA funds, £100 your salary). You will be acting as a regular customer only taking note of everything around you: any downfalls or achievements in the maintenance of the store and the customer service of the staff. Once you have completed this, please respond to us including the following in your report:

1. How long it took to get served
2. Ambience/Outlook of the shop/outlet
3. Smartness of the attendant
4. Customer service professionalism
5. Reaction of personnel under pressure
6. Details of the items purchased for the Charity
7. Information that you think would be helpful
8. Your comments and impressions

These two evaluation surveys shouldn’t take you more than a couple of hours to execute and time is of the essence. We can also determine your efficiency and the commitment you show towards working with us if you get your survey completed in a timely manner. Do get back to me with the two survey reports, including Transfer information, once you have them completed. Kindly complete the Western Union survey first and then you can complete the ASDA survey at your convenient time within 24 hours.

You are required to send the Western Union transfer details to my email from your phone internet or computer immediately once you have left the outlet, and the ASDA report can be submitted by the end of the day. Please remember to retain all receipts as we may ask you to upload an image or send them to us at a later date.We look forward to working with you on this project. Remember to act as a customer who wants to shop in ASDA and as a customer sending money in a Western Union outlet. Also remember not to make your identity known as a secret shopper to any of the attendants.

Kind Regards,

Clement Conor
Head Europe Division
Clenco LLC

TO confirm to you all if you hear from this company CLENCO it is a sacm,they sent me 4x500 euro travelers cheque's and wanted me to cash them and keep £500 and forward the rest in dollars to someone in the phillipines,the cheque's were invalid or something and i would of been charged for cashing them..