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Angry with bank. Wrong advice received. £4k cost to me.

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  • opinions4u
    opinions4u Posts: 19,411 Forumite
    I also am an accountant
    Yet you based a set of actions and expenditure on the verbal nonsense fed to you by somebody you knew to be unqualified and somebody who you knew was giving very generic information.

    And chose to ignore the previously provided contractual detail of your mortgage Key Facts document, offer and terms and conditions.

    Words fail me.

    As an accountant I would have expected you to demand documentary evidence to back up anything and everything verbal.
  • george_d
    george_d Posts: 15 Forumite
    Eighth Anniversary Combo Breaker
    opinions4u wrote: »
    Yet you based a set of actions and expenditure on the verbal nonsense fed to you by somebody you knew to be unqualified and somebody who you knew was giving very generic information.

    And chose to ignore the previously provided contractual detail of your mortgage Key Facts document, offer and terms and conditions.

    Words fail me.

    As an accountant I would have expected you to demand documentary evidence to back up anything and everything verbal.

    Excuse me!!!!!!

    Yes, I would have been better off having gotten everything documented.

    However, it is absolutely wrong to suggest I knew this person to be unqualified at the time.

    I only came on here for advice from a supportive community who have experience of a many and varied range of activities. All the time understanding with hindsight I would have done things differently, and may not have been in this position.

    I'm not unfalable, and have yet to find anyone who isn't.
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