Sky don't give out broadband username/password

Jeff_Bridges_hair

How very odd

prowla

mr_fishbulb wrote: »

They didn't seem to mind in the 3 years I was using my own one.

I have one as a spare, that I have used on occasion.

But I've now got one of the newer Sagem routers, so my older Netgear one is my spare. I got the new one FOC as a result of repeated calls to them to deal with persistent connection problems.


And it's not really that different from Virgin cable BB, where you have to use their router, which has to be registered with them to your address.

buglawton

The Virgin techy who installed our latest cable modem happily switched off the wireless router part of it and connected our Netgear WiFi router to it, once it was obvious what a poor WiFi signal Virgin's pushed out.

prowla

Sure - it is perfectly acceptable to run a separate WiFi Access Point off the router; I do that.

DCFC79

AppleMatt wrote: »

Yep, it's a terrible scam and shows what kind of company they are. My mum left them because of this.

Please do tell how its a scam ?

paddedjohn

duchy wrote: »

No we <cough> they don't care. Sky won't support if you get tech problems with a 3rd party router tho.
. Not usually a problem as IF a customer is savvy enough to discover their user name and pw they are usually reasonably technically competent. Most people assume the router is the issue when they have problems regardless-usually it's not.

Not sure what the OP is going on about a router for forty quid though. Sky's N router is £35 (plus 2.18 p&p).

Or free of charge if you threaten to leave them