Curriculum vitae help

Spoonhead88

Hello,

I have worked for the same company for the past 6 years and this was my first job after sixth form college, i got it through an agency so i have never had to put together a cv before. I have given it a go and would just like some opinions on it. I have remove certain information as it not wise to post full address and contact details on line.

Thank you so much for helping me improve my life

[FONT=&quot]
[/FONT]

[FONT=&quot]Full Name[/FONT]

[FONT=&quot]Address
[/FONT]

[FONT=&quot]Home number[/FONT]
[FONT=&quot]Mobile number[/FONT]

[FONT=&quot]My email address[/FONT]

[FONT=&quot]Personal Information[/FONT]

[FONT=&quot]As an experienced [/FONT][FONT=&quot]administrator and customer service advisor organisation and problem solving are second nature for me. With working in call centre environment I have developed communication skills not only with customers but also with internal departments. As I have worked in a technical industry acquiring detailed knowledge comes very easy to me. [/FONT]

[FONT=&quot]Key skills[/FONT]

[FONT=&quot]Technical skills[/FONT]

· [FONT=&quot]Proficient in using Microsoft based application (Word, Excel, and outlook)[/FONT]
· [FONT=&quot]High skill level with windows based Computers[/FONT]
· [FONT=&quot]Experienced with office equipment [/FONT]
· [FONT=&quot]Touch typist[/FONT]

[FONT=&quot]Personal skills[/FONT]

· [FONT=&quot]Trained first aider[/FONT]
· [FONT=&quot]Full driving license
[/FONT]
· [FONT=&quot]Able to adapt to changing demands and needs quickly.[/FONT]

[FONT=&quot]Employment[/FONT]

[FONT=&quot]Central service support administer/Technician [/FONT][FONT=&quot]– Gamestec – Leeds November 2010 to present[/FONT]
[FONT=&quot]In this new positions several tasks where added to my previous role including:[/FONT]
[FONT=&quot]Using the company purchasing system “Proactis” to raise orders and place them with external supplies as a backup for the procurement team if there are any absences or an increased work load.[/FONT]
[FONT=&quot]I am required to create several excel reports to do with taking large amounts of data and filters and arrange this into pivot tables and graphs.[/FONT]
[FONT=&quot]In electronic department I do with basic electronic repairs such as cleaning and recalibrating coinmechs, Updating hard drive, burning software updates.[/FONT]

[FONT=&quot]Stores man [/FONT][FONT=&quot]– Gamestec – Leeds 10th may 2010 – November 2010[/FONT]
[FONT=&quot]In this role I am responsible form taken data from an excel pivot table and ordering the parts required. This breaks down into 3 separate tasks:[/FONT]
[FONT=&quot]If we have stock available of the part I place the order on the bybox ordering system which involves logging on to a website and placing the order. Once placed I update in house call system with the date the part will arrive at its destination.[/FONT]
[FONT=&quot]If the item is out of stock then I have to check with the electronic department to see if they can supply the stock of the item. If they can I place the order on the bybox system and update the in house call system. On the other hand if they can’t supply the stock I have to contact the different depots we have across the country to check if they have the item that is need and arranging for them to send the parts out.[/FONT]
[FONT=&quot]If we cannot obtain the parts required inside the company I have to pass the information to the procurement team so they can order it for outside supplies.[/FONT]
[FONT=&quot]Sending items to various locations using couriers such as UK mail. [/FONT]
[FONT=&quot]As I am at the centre of the ordering system I also deal with internal quires about delivery times and locations. I am also reasonable for checking stock levels are kept at agreed level. When we receive stock of an item I have to make sure it is place in the correct location and scanned onto our warehouse computer system “thinventory”. In this capacity I unpack and check any delivers which include from external supplies and returns from the service field. I also contact other departments if they have received any delivers.[/FONT]
[FONT=&quot]Bybox assistant/Customer service advisor/Coinstar Help line operative – Gamestec – [/FONT][FONT=&quot] – Leeds 1st November 2006 – 10th may 2010[/FONT]
[FONT=&quot]In these roles I provide a customer service over the phone dealing with queries and request from external customers and also field based staff. This included logging fault calls on the in house system. Ordering/chasing parts required for customers machines and also help line for a third party Company called Coinstar where their customer base would call for technical support/sending out engineers. [/FONT]

[FONT=&quot]Education[/FONT]

[FONT=&quot]Thomas Danby College[/FONT]
[FONT=&quot]Advanced Subsidiary GCE Applied ICT[/FONT]
[FONT=&quot]Abbey Grange High School[/FONT]
[FONT=&quot]6 GCSE’s A-D including Double science, Maths, English, Physical Education and Sociology[/FONT]

[FONT=&quot]PERSONAL INTERESTS[/FONT]

[FONT=&quot]I have a keen interest and understanding computers and the internet. I enjoy Driving, Travelling and extreme sports. I also enjoy reading novels and writing short stories.[/FONT]
[FONT=&quot]REFERENCES[/FONT]
[FONT=&quot]References are available on request. [/FONT]

LittleVoice

[STRIKE][/STRIKE]

Spoonhead88 wrote: »

Hello,

I have worked for the same company for the past 6 years and this was my first job after sixth form college, i got it through an agency so i have never had to put together a cv before. I have given it a go and would just like some opinions on it. I have remove certain information as it not wise to post full address and contact details on line.

Thank you so much for helping me improve my life

[FONT=&quot]Full Name[/FONT]

[FONT=&quot]Address[/FONT]

[FONT=&quot]Home number[/FONT]

[FONT=&quot]Mobile number[/FONT]

[FONT=&quot]My email address[/FONT]

[FONT=&quot]Personal Information[/FONT]

Why the italics?
[FONT=&quot]As an experienced [/FONT][FONT=&quot]administrator and customer service advisor organisation and problem solving are second nature for me. [STRIKE]With [/STRIKE]Working in a call centre environment I have developed communication skills not only with customers but also with internal departments. As I have worked in a technical industry acquiring detailed knowledge comes very eas[STRIKE]y[/STRIKE]ily to me. [/FONT]

[FONT=&quot]Key skills[/FONT]

[FONT=&quot]Technical skills[/FONT]

· [FONT=&quot]Proficient in using Microsoft based applications (Word, Excel, and Outlook)[/FONT]
· [FONT=&quot]High skill level with Windows-based computers[/FONT]
· [FONT=&quot]Experienced with office equipment [/FONT]
· [FONT=&quot]Touch typist[/FONT]

[FONT=&quot]Personal skills[/FONT]

· [FONT=&quot]Trained first aider[/FONT]
· [FONT=&quot]Full driving licenc[STRIKE]s[/STRIKE]e (because you are not American)[/FONT]

· [FONT=&quot]Able to adapt quickly to changing demands and needs [STRIKE]quickly.[/STRIKE][/FONT]

[FONT=&quot]Employment[/FONT]

[FONT=&quot]Central service support administer/Technician [/FONT][FONT=&quot]– Gamestec – Leeds November 2010 to present[/FONT]
[FONT=&quot]In this new positions several tasks w[STRIKE]h[/STRIKE]ere added to my previous role including:[/FONT]
[FONT=&quot]Using the company purchasing system “Proactis” to raise orders and place them with external supplies as a backup for the procurement team if there are any absences or an increased work load.[/FONT]
[FONT=&quot] [STRIKE]I am required to[/STRIKE] created several [STRIKE]e[/STRIKE]Excel reports [STRIKE]to do [/STRIKE]with [STRIKE]taking [/STRIKE]large amounts of data and filters [STRIKE]and [/STRIKE]arranged [STRIKE]this [/STRIKE]into pivot tables and graphs.[/FONT]
[FONT=&quot]In the electronic department [STRIKE]I do with [/STRIKE]carrying out basic electronic repairs such as cleaning and recalibrating coinmechs, Updating hard drives, burning software updates.[/FONT]

[FONT=&quot]Stores man [/FONT][FONT=&quot]– Gamestec – Leeds 10th M[STRIKE]m[/STRIKE]ay 2010 – November 2010[/FONT]
[FONT=&quot][STRIKE][FONT=&quot]In this role I am r[/FONT][/STRIKE]Responsible for[STRIKE]m[/STRIKE] taken data from an excel pivot table and ordering the parts required. This breaks down into 3 separate tasks:[/FONT]
[FONT=&quot]If we have stock available of the part I place the order on the bybox ordering system which involves logging on to a website and placing the order. Once placed I update in house call system with the date the part will arrive at its destination.[/FONT]
[FONT=&quot]If the item is out of stock then I have to check with the electronic department to see if they can supply the stock of the item. If they can I place the order on the bybox system and update the in house call system. On the other hand if they can’t supply the stock I have to contact the different depots we have across the country to check if they have the item that is need and arranging for them to send the parts out.[/FONT]
[FONT=&quot]If we cannot obtain the parts required inside the company I have to pass the information to the procurement team so they can order it for outside supplies.[/FONT]
[FONT=&quot]Sending items to various locations using couriers such as UK mail. [/FONT]
[FONT=&quot]As I am at the centre of the ordering system I also deal with internal quires about delivery times and locations. I am also reasonable for checking stock levels are kept at agreed level. When we receive stock of an item I have to make sure it is place in the correct location and scanned onto our warehouse computer system “thinventory”. In this capacity I unpack and check any delivers which include from external supplies and returns from the service field. I also contact other departments if they have received any delivers.[/FONT]
[FONT=&quot]Bybox assistant/Customer service advisor/Coinstar Help line operative – Gamestec – [/FONT][FONT=&quot] – Leeds 1st November 2006 – 10th may 2010[/FONT]
[FONT=&quot]In these roles I provide a customer service over the phone dealing with queries and request from external customers and also field based staff. This included logging fault calls on the in house system. Ordering/chasing parts required for customers machines and also help line for a third party Company called Coinstar where their customer base would call for technical support/sending out engineers. [/FONT]

[FONT=&quot]Education[/FONT]

[FONT=&quot]Thomas Danby College[/FONT]
[FONT=&quot]Advanced Subsidiary GCE Applied ICT[/FONT]
[FONT=&quot]Abbey Grange High School[/FONT]
[FONT=&quot]6 GCSE’s A-D including Double science, Maths, English, Physical Education and Sociology[/FONT]

[FONT=&quot]PERSONAL INTERESTS[/FONT]

[FONT=&quot]I have a keen interest and understanding computers and the internet. I enjoy Driving, Travelling and extreme sports. I also enjoy reading novels and writing short stories.[/FONT]
[FONT=&quot]REFERENCES[/FONT]
[FONT=&quot]References are available on request. [/FONT]

I've started making some suggestions above.

Avoid using "I" in describing the job. Use the past tense for your first post with them (unless you are still doing it along with your newer responsibilities). Use bullet points rather than sentences - it's quicker to scan.

McKneff

No date of birth......................??

All headings should be in bold or underlined.

Why is the 'personal interest in capital and bold, make it the same as the other headings

HeadAboveWater

I'd stick with bullet points when describing job role rather than paragraphs. Makes it easier to read.

LittleVoice

YosserUK wrote: »

Date of Birth NO
Marital Status NO absolutely
Dependants NO absolutely
Driving license (if applicable) - OP has already mentioned this and the spelling corrected. If you are in the UK you are licensed to hold a licence. Better to include it with other qualifications.

Personal statement: stay away from the cliche's, "self motivated" "team player" use more interesting words for employers "reliable" "friendly" "enthusiastic" "flexible" "focussed" "sociable" Depends on the job.

Position applied for

Description of why you've applied (there has to be a reason to employ you, rather than being lost in the other average CV's) That's what goes in the covering letter.

Availability to start work Don't bother or include in letter
Availability for interview ditto

Education/Qualifications - better to have note of work experience before providing general educational qualifications


Work experience (most recent job first)

Position
Employer It's the same employer for the OP
Dates from - to
Skills (highlight and special or technical skills here)
Job Description
Reason for leaving NO

list all jobs

Hobbies/Interests when there's space which is probably the case for the OP - By the way OP participation in extreme sports isn't very attractive on a CV for most employers - they worry you will be off with a broken leg!

References available on request - not really necessary but no harm to say so if it doesn't take up space more usefully taken by skills/experience

...............

System

Too long. Make it one page only.

Remember an employer will take about 2 seconds to decide whether to put your application in the small pile of possibles or the large wastepaper basket full of rejects.
There has to be something that stands out long enough for him to decide it is worth reading.

Homeagain

Hi there, good luck in your search. Your CV seems fine (you have missed out a few commas in the initial paragraph though). It may also be far too long and bullet points will really help this. Can you not cut down on some of the information which seems quite involved and often results in a prospective employer just glancing through the CV?

Homeagain

Sorry, forgot to add

'In this new positions several tasks where...'

should read

In this new position, several tasks were ....

LittleVoice

YosserUK wrote: »

LittleVoice I worked in recruitment for 15 years, 10 of which as the owner of a 100+ staff agency, the advice you are giving is politically correct in terms of what employers can or cannot ask, however, that's not necessarily going to get you an interview.

My credentials in recruitment offer more years and as an employer, not an agency consultant.

It's not about being "politically correct" but about providing relevant information, not wasting space.

My advice is to take all the guesswork out of your CV so the prospective employer can consider or discount you based on the information before them.

Why wouldn't you tell someone how old you are? they may need experienced managers, not a 16 year old school leaver, employers who discriminate on age aren't worth working for anyway.

I wrote "no" against date of birth but not "no absolutely" because there is some sense in indicating an age if an employer needs a particular age for insurance purposes for instance. That doesn't appear to be the case for the likely work for the OP. If they want an experienced manager then the job history tells you that, not age. There are plenty of 40 year olds who are not experienced managers. The OP is clearly not a 16yo school leaver.

Why wouldn't you show your marital status, whats to hide, or what's good or bad about that? Same goes for dependants?

Marital status and dependants - of absolutely no business of the employer in deciding whether the person should be interviewed. Do you care whether people with whom you work are married, single, or widowed?

Show stability, commitments, flexibility, if they're relevant either way for the job you're going for then the idea is to get yourself into the best fitting job with the right employer, not to mask, hide, brush aside any possible pitfalls, you'll just end up in a job that's wrong for you, or an unhappy employer.

Why wouldn't you give your availability to start work? If you're free now that may fit in with the employers needs, if you have 3 months notice before you can start, that too may fit in with their plans. Be upfront, be open, be straight, it works in your favour every time.

You don't put that on a CV - it goes in the covering letter. As an agent you probably don't consider covering letters because you are the one forwarding the CV (and you probably re-present in your own standard format). Start dates are very often negotiable, why commit to anything before you even have an interview?

NO, put qualifications, before work experience every time.

NO: once you have experience, you sell that ahead of your 6 GCSEs.

Reason for leaving: I'm going to ask you your reason for leaving your previous jobs, I'm going to ask you what made you apply for the next job you took. You're either a genuine honest jobseeker or not. We are going to get to the bottom of these things at interview, pre-empt them

Employers ask that at interview and can explore it further. It really isn't something one puts on CVs these days. (It is something employers ask on application forms but we are thinking about CVs here.)

With regards to things like extreme sports scenario, the suggestion to leave this off a CV is misleading to a prospective employer, if you're going to be potentially putting yourself in a situation where you may break a leg every few months, then you should be honest at the outset and not mislead your employer.

Why give an employer a reason not to interview you when you can show what an excellent person you are? We are advising an applicant here.

Writing things that aren't true on your CV is a criminal offence, it's obtaining a pecuniary advantage by deception.

No one has suggested telling lies on the CV.

...................

westv

YosserUK wrote: »

Personal statement: stay away from the cliche's, "self motivated" "team player" use more interesting words for employers "reliable" "friendly" "enthusiastic" "flexible" "focussed" "sociable"

Isn't that replacing one set of cliches with another?

With the emphasis on "keywords" in CVs nowadays it's very difficult not to use any cliches.

heartbreak_star

It's far too wordy - if that came through to me it would probably go in the TL : DR pile.

Shorten it down to one or two pages maximum and bullet-point your skills. Your CV is a statement of your skills, experience and qualifications - only a Personal Statement bit (one paragraph max!) should be about your personality IMO.

Good luck with your job hunt!

HBS x