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EXPIRED White company bedlinen! HUGE DISCOUNT

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Comments

  • amus
    amus Posts: 5,635 Forumite
    Cancelled :(

    Whilst we are investigating this situation to understand the root cause and ensure the problem does not recur, our primary concern is that we have disappointed you by not fulfilling your order.

    We strive to provide great customer service for all our customers and this clearly falls below the standard that we, and our customers, expect. Please accept our sincere apologies for any inconvenience this situation has caused.

    Errm well, I wouldnt mind a replacement or a discount, obviously they're not that concerned!

    Bit dissappointed with the service when today I got a letter from Very (without even complaining) apologising for a delay in delivering my item, a full refund of delivery charges and a £30 off a £60 spend voucher!
  • kitschkitty
    kitschkitty Posts: 3,177 Forumite
    Part of the Furniture Combo Breaker
    edited 8 August 2012 at 1:03PM
    Mine was cancelled too, really annoyed as I really needed new sheets, and I don't see why it took them so long to say they couldn't fulfil the order. (Especially annoyed as someone mentioned they phoned to enquire about stock levels, and that was over an hour after I placed my order too, you would have thought the company might have noticed sooner that these items were going out of stock so quickly). :(
    A waist is a terrible thing to mind.
  • Thanks again Bexster - received my order Monday and Tuesday (was lucky to get sheet and pillow cases, have to say the best quality I have ever seen/pillow cases amazing!).
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