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More farce from the ticketing system

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A whole load of tickets just went on sale.

I grabbed and managed to get allocated very good seats at the evening athletics finals on the last Saturday. Then when I submitted my credit card, with a good 60 seconds remaining before timeout, I got a message telling me that the seats were no longer available.

Surely, once the seat numbers have been assigned, and provided you respond before the countdown timer gets to zero, that shouldn't happen?

Also, if I try now to get in, I'm consistently getting waiting times on my Chrome session that are over twice as long as my waiting times on my Firefox session. How is that possible? Here was me thinking we were all in a single queue. Apparently not!

Has there every been a piece of computer software so unfit for purpose?
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Comments

  • thelawnet
    thelawnet Posts: 2,584 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Can you submit multiple requests in different browsers but with the same account/email address?
  • MKB
    MKB Posts: 71 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Don't think so. I'm using my account on Chrome and my partner's on Firefox.
  • chelldavies
    chelldavies Posts: 268 Forumite
    Part of the Furniture
    I've been trying too, for the last two days :eek:
    Have been sitting in queues now since 11.50pm and it's not looking like I'll get anything :(
  • thelawnet
    thelawnet Posts: 2,584 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Seems to work, I've been trying it.

    Request seats button now not working.

    Big difference in responsiveness between Chrome (very slow) and Firefox (reasonable).
  • thelawnet
    thelawnet Posts: 2,584 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I've been trying too, for the last two days :eek:
    Have been sitting in queues now since 11.50pm and it's not looking like I'll get anything :(

    I had Row 5, centre block seats for Centre Court tomorrow (Murray, Roddick, Sharapova, Venus Williams, Djokovic, Laura Robson), but procastinated too long and lost them. :(
  • chelldavies
    chelldavies Posts: 268 Forumite
    Part of the Furniture
    Not even got the volleyball for company now but well done Team GB :j
  • sellingmysoul666
    sellingmysoul666 Posts: 990 Forumite
    500 Posts
    edited 31 July 2012 at 1:05AM
    lots more tickets on sale since i looked a couple of hours ago
    getting this message now :mad:

    No tickets reserved

    Sorry we are unable to continue with your purchase (Reference number: 0x0b0100b0) due to one of the following reasons:


    If you are visiting us during high demand hours, the tickets you have requested may no longer be available. Please select an alternative price category or session. If you are visiting us after midnight, we could be undergoing important daily maintenance that could take up to an hour. Please come back later.

    If you are visiting us at any other time and are not sure if your order was submitted successfully, please go to My account and view your confirmed tickets.

    i want to go to sleep !!
    "what lies behind us & what lies before us are tiny matters compared to what lies within us" Ralph Waldo Emerson
  • got a bit further now reserving tickets!
    edit
    still not reserved
    "what lies behind us & what lies before us are tiny matters compared to what lies within us" Ralph Waldo Emerson
  • chelldavies
    chelldavies Posts: 268 Forumite
    Part of the Furniture
    Anyone manage to get any?

    I gave up at 1am :(
  • lizards
    lizards Posts: 244 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I gave up around 2am - nothing. But a friend did get some athletics tickets (£65 ones) at around 12.30am!
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