Removing a default notice

leelnj

i entered into a debt management programme with gregory pennington in Aug of 2008 to pay £5 a month of an overdraft with halifax. After 2 years of paying the £5 a month i came into some money and asked gregory pennington to arrange a settlement fee with halifax in oct 2010. Halifax then passed my file to the collections team to arrange a settlement figure. At this point they issued a default on my credit file even though i wanted to settle the account. They stated there normal policy for issuing a default when entering into an arrangement is to monitor the file for normally 3 to 6 months (maximum 12 ) and if your file does not change they send to the collection team where they will freeze the interest and issue a default at this stage. They have issued the only default in oct 2010 when i wanted to settle which is now really affecting my credit. Can i get this changed

choclover

Hi there, no i don't think you can. Defaults stay on you're credit file for 6 years after the date of default, if the debt is now paid, it should change to satisfied or settled (can't remember which).