We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Mortgage hell!! Default!
Options

kinginho
Posts: 2 Newbie
Hi there - hoping one of you can give me some advice or a nudge in the right direction.
I have found the property of my dreams! It means increasing my mortgage significantly. We have had the offer accepted and had a DIP agreed with the Woolwich to confirm that they would, in principal lend us the money.
Worth noting that the woolwich are our existing lender and have been for circa 5 years.
So, we have gone past the offer stage, searches have started etc. And here is my problem......
The Woolwich have come back and said that they wont now lend me the money because I have a default on my credit rating from Experian. This default was issued to me, and I agree with it by EGG in 2008.
I fell behind with my EGG card and they quite helpfully issued me with a default and instructed a Debt collection agency. Once they made contact I negotiated to pay them £4000 (original debt circa £4800) which they accepted and I paid within 3x days.
This has now popped onto my credit report as being only partially satisfied in 2008 and that I still have an outstanding balance of £450 which is live.
The woolwich have a policy of not accepting a default value of over £250 and as such Im stuffed, despite clearing the debt at an agreed price with the DCA. The underwriter at Woolwich has a "computer says no2 approach and wont budge.
My credit rating apart from this one blip is perfect, rated as excellent with a score of 980. I have had a mortgage with the woolwich for around 5 years and never missed or been late with one payment.
Have tried to contact Egg, but they have sold their cc business to Barclaycard. Have spoken with Barclaycard and they cant find any details and have suggested I write to them, and, as is sods law I cant find any correspondence from the DCA that I settled the debt with.
Am slowly losing the will to live! Is there anything I can do??
:mad:
I have found the property of my dreams! It means increasing my mortgage significantly. We have had the offer accepted and had a DIP agreed with the Woolwich to confirm that they would, in principal lend us the money.
Worth noting that the woolwich are our existing lender and have been for circa 5 years.
So, we have gone past the offer stage, searches have started etc. And here is my problem......
The Woolwich have come back and said that they wont now lend me the money because I have a default on my credit rating from Experian. This default was issued to me, and I agree with it by EGG in 2008.
I fell behind with my EGG card and they quite helpfully issued me with a default and instructed a Debt collection agency. Once they made contact I negotiated to pay them £4000 (original debt circa £4800) which they accepted and I paid within 3x days.
This has now popped onto my credit report as being only partially satisfied in 2008 and that I still have an outstanding balance of £450 which is live.
The woolwich have a policy of not accepting a default value of over £250 and as such Im stuffed, despite clearing the debt at an agreed price with the DCA. The underwriter at Woolwich has a "computer says no2 approach and wont budge.
My credit rating apart from this one blip is perfect, rated as excellent with a score of 980. I have had a mortgage with the woolwich for around 5 years and never missed or been late with one payment.
Have tried to contact Egg, but they have sold their cc business to Barclaycard. Have spoken with Barclaycard and they cant find any details and have suggested I write to them, and, as is sods law I cant find any correspondence from the DCA that I settled the debt with.
Am slowly losing the will to live! Is there anything I can do??
:mad:
0
Comments
-
Go to another lender for whom the issue is acceptable.
Depends on actual figues (LTV/income/otehr credit activity etc) - it was niaive to believe that the agreement you reached would not have a major impact I'm afraid.
What can you do now ?
1) Go to a broker - this is what we do for a living.
2) Stop paying for the Experian score - its ego brushing (or destroying) nonsenseHi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
Thanks for the response.
I understood there would be an impact. That isnt my issue. My issue is that I paid that debt off, yet it is now showing on my report as only partially satisfied, and that it is still with egg.
Surely Egg sold that debt to the DCA who I settled with so it should read as settled not partially?0 -
Nope - not the way it works (and frankly neither should it - you failed to meet the contracted agreement - I'm not being moralistic, just practical).
Without seeing the detail of the report and the documents at the time I can't comment as to whether the report is 100% correct but the fact remains that default and arrangement occured.Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
The payment part of full satisfied is completely irrlevant now.
The default mean that your credit score is not high enough, as it throws it out with Woolwich.
I appreciate how stressful this is, albeit a naive mistake I do not think you recognised the implications and now do in the hardest possible way.
Woolwich will not change their mind on this, so I would suggest you find a decent broker and get them on this today.
Firstly, get your Equifax (£2 version) and CallCredit (£2) version and put them in front of a broker.
What deposit do you have, how much are you looking to borrow, employment amount and type will all be relevant and may dictate success.
Woolwich do have some decent mortgages at 80% at moment, so rate may be a bit higher and obviously porting your existing one will not now be an option.
Good luckI am a Mortgage Broker
You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it.This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
There should be no outstanding balance showing on a debt that has been cleared, even if it was a partial settlement. I suggest you get us to dispute the entry on your credit report, asking the lender to make it as 'satisfied'. That will look a lot better to prospective lenders, although I'm not sure whether it'll be acceptable to this particular lender.
James Jones“Official Company Representative
I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen0 -
Even if it's "the property of your dreams" that default will stop you getting a good deal from all vanilla lenders.......
Sorry but that's a fact.
A decent broker will be able to help but don't expect market leading rates or an easy ride or a result at all."We want the finest wines available to humanity, we want them here, and we want them now!"0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244.1K Work, Benefits & Business
- 599K Mortgages, Homes & Bills
- 177K Life & Family
- 257.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards