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No response from Endowment provider...

richh_3
Posts: 3 Newbie
Hi,
I followed the link to the 'complaint letter generator' and sent off my letter (to Legal & General).
After 2 weeks (period specified in the letter) I haven't heard a dickie bird.
Do I:
A) Do nothing
Write again, recorded letter this time
c) Call up
or anything else?
Maybe the 2 week time limit is not realistic, but I would hope to at least get some form of communication saying it is being dealt with.
Any suggestions please, or has anybody else had a similar experience?
Thanks,
Rich
I followed the link to the 'complaint letter generator' and sent off my letter (to Legal & General).
After 2 weeks (period specified in the letter) I haven't heard a dickie bird.
Do I:
A) Do nothing

c) Call up
or anything else?
Maybe the 2 week time limit is not realistic, but I would hope to at least get some form of communication saying it is being dealt with.
Any suggestions please, or has anybody else had a similar experience?
Thanks,
Rich
0
Comments
-
Are you sure it was L&G that sold you the policy?If it was another firm L&G may have forwarded the complaint on.Trying to keep it simple...0
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