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Sainsbury's online - late delivery compensation?

Not sure if this is the right forum. If a Sainsbury's online delivery is late does anyone know if they still offer a compensation voucher & if so how you obtain it?

Thanks
I do hope you're telling the truth?

Comments

  • cheapsally
    cheapsally Posts: 65 Forumite
    Part of the Furniture Combo Breaker
    Delivery driver should give you £10 money off voucher if he is late even for a minute. If he don't then you should ring them and ask for one, i have notice that drivers do try to go without giving you one, you just have to ask.
    I hope this helps
  • Sybarite
    Sybarite Posts: 401 Forumite
    Thanks for this - 45mins late (v naughty) apparently they should be 'with me in the next 30mins' according to the driver.

    1st time I've had a problem in 6x shops - is this typical and I've just been lucky so far?

    Thanks
    I do hope you're telling the truth?
  • hander
    hander Posts: 201 Forumite
    Part of the Furniture Combo Breaker
    Just for info ... Waitrose gave me £15 for being late recently... Had to email them tho'
  • Banana_3
    Banana_3 Posts: 11 Forumite
    I use Sainsbury's nearly every month and they are always late and I always get £10 off!
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