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incorrect default on credit report

I have just been refused credit and was wondering why so i did a check on checkmyfile.com which has showed me something quite disturbing.

There is a default showing on my credit report from 5 years ago which is obviously putting people off lending me money!! I have discovered that this is due to a hire purchase agreement that i had for a car, which i terminated a couple of months early in order to buy a new one. I followed all instructions given by the company to terminate the agreement, yet an error by them meant that it was not cancelled and it defaulted my last payment. I have an email from them admitting liability and clearing me of any blame and any remaining payments (glad i kept that one).

The thing is now that I have no idea what i should do to get this blight off my credit report. I have looked online for solutions and i think my first point of call will be the company involved, although they dont seem to be answering their phones at the moment ....

any advice greatly appreciated!! :money:

Comments

  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    Complaint in writing signed for. Hard to ignore.

    Include email you have.

    Insist on removal of default and compensation for the issues that it has caused and your time/costs.

    Luckily it would drop off after 6 years anyhow
    :beer:
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