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Proctor & Gamble Olympic Tickets

Hi
I won 2 tickets for Olympic Volleyball several months ago via a shop purchase. I registered that I would like the tickets and the letter stated they would be sent by the end of June. Nothing has arrived and ringing the number on the letter is just an answerphone and as yet no return of call.

Has anyone else won these tickets via a shop purchase and actually received the tickets.?

Many thanks
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