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Debt Relief Order Help

Hi I am new to the forum. I have been working with the CCCS to sort my debts out. They have advised that a Debt Relief Order is the best Option. I have all my statements/letters with an up to date balance apart from one and thats T-Mobile which is 3 years old and was taken out at my old address. I have contacted them and asked them to send a statement/letter with current outstanding balance to my new address but they say cant do this because the account is closed. The account was passed to Buchanan Clark and Wells. I have spoken to them and they say they passed it back to T-Mobile which T-Mobile have confirmed but are still saying they cant send me anything to my new address. I am beginning to wonder if its a case of wont rather than cant. The debt does show on my current Experian credit report.

Thank you

Comments

  • You could ask your approved intermediary the CCCS?

    I had a problem recently, stewed for days trying to sort something out myself, one call to who was helping with my application and I was sorted in an instant
  • fatbelly
    fatbelly Posts: 23,724 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    The debt does show on my current Experian credit report.

    Thank you

    Then if all else fails, the intermediary can list it as 'TMobile. Reference whatever it is - give the BCW ref too. Balance whatever the experian report shows.'

    It shouldn't cause a problem.
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