Do I Need To Repay

kosma_2

After trying to increase my mortgage I was made aware of some adverse credit. After being the victim of ID fraud I was very worried. I Obtained a credit report which shows that this is from a genuine loan I took out. I got in to financial bother owing money all over, but I sold my flat and paid off everything. Or so I'd thought!!

This loan was with Lloydstsb. I had instructed the bank to pay through direct debit I have a letter stating the loan has been repaid. However when I contacted Lloyds they informed me that my bank (also Lloydstsb) had cancelled it and since then, they have been trying to re-take the payment, but there are insufficient funds. I have not recieved any correspondence from them in the 20 months since this happened but I have moved, around 4 months after I thought I had paid. I was not obliged to tell them I had moved because I assumed the debt was paid, and the bank does have my change of address although the loan side of the company seem not to, strange.

To be honest I do recall the bank cancelling this possibly because I instruced them to. This is not because I was not intending to pay, the funds were there but I can't recall the exact circumstances, I think I had phoned up the early repayment line and thought I'd paid using my card, so didn't want to pay twice. I also had so much going on at the time and countless things being paid that I obviously did not see that this amount had not come out.

The loan side of Lloydstsb have adviced me to contact my bank because it was them who cancelled this. Where do I stand? I am sure I will not be liable for any interest and default payments as I have not been contacted, however am I still liable for a loan for which I have a letter stating has been paid, but that the company should be able to evidence has not been from my Lloydstsb account anyway.

jonesMUFCforever

You can pay direct to the company that run the loans service for LTSB.
Just send them a cheque.