Got job offer but not starting date yet- when to tell JSA?

tactful

No don't do it over the phone. Do it in person. I did it in person and the adviser didn't close the claim properly. long story short I ended up being interviewed under caution for Benefit Fraud. I managed to demonstrate to them beyond a reasonable doubt that I was not intending to defraud them, because of some fairly unique personal circumstances. However were it not for some happy coincidences I would have been facing prosecution because even though I closed the claim in person I didnt take a copy of the signed closure form I signed.

Moral of the story. Don't close claim over phone close it in person. Take a copy of the closure form you sign. Keep it safe for 6-12 months.

yvonne13_2

Congrats on the job.
If I were you I would only sign off when you have your contacted start date in Black and White and take a copy of it to the Job Center. Therefore you have covered all angles if your claim doesn't get closed correctly.
P.s don't forget to get a copy of your closure form.

londoner1998

Hello again.
I had a long chat on the phone yesterday with one of the managers to discuss my placements (they have several sites and I could be working in any of them, which is fine).
I confirmed the start time with HR yesterday by email and now I think they are drafting the offer letter with the start date in it. Once I get that, I will take it to the JC. Mine is 5 min away from our flat so is not a problem to go in person. My advisor is a really nice guy so I am sure it will be ok.
Thanks for the heads up regarding the closure form, I'll make sure is in my hands and kept safe!! When I opened my claim on-line, it didn't go through properly and I had to do it all over the phone: it got me delayed by two weeks, but at least they backdated it...

Thanks a lot for your advice- I can't wait to close the claim and start afresh- it's really exciting, after such a terrible 18 months of going through the redundancy stuff and subsequent unemployment...

Ax

Sambucus_Nigra

I just signed the book and dated it and handed it to the JSA reception guy the day before starting the new job.

That's what it's there for. Use it - the day before you start.

No need to do anything else.

londoner1998

Sambucus_Nigra wrote: »

I just signed the book and dated it and handed it to the JSA reception guy the day before starting the new job.

That's what it's there for. Use it - the day before you start.

No need to do anything else.

Sambucus, what book do you mean? The one they use to track your appointments and that we sign on every two weeks?

Sambucus_Nigra

londoner1998 wrote: »

Sambucus, what book do you mean? The one they use to track your appointments and that we sign on every two weeks?

Yes- there is a page on there where you sign 'off'. At the back.