The best and worst creditors, your experiance

moohound

Lloyds will be contacted last by payplan, as I bank with them and I need to get my salary safe with HSBC before they let them know of my situation. I have also moved my sons money he has £5000 left to him by his great grandmother. I was concerned they might take it as I sign for his account.

I hope I don't have a similar experience to some of the contributors to this post have had. I have banked with them for decades and they have had thousands off me over the years.

Sparky fairy's experience with MBNA seems a bit under hand if they accept the payments then get a ccj.

Sorry for being dim but what is a charging order?

Sparklyfairy

MBNA can be vile, but like a lot of people on here, I have also heard where they can be very good..very strange to say the least!

A Charging Order is a charge against a house (like a mortgage) that a creditor can apply for after they have been granted a CCJ. It's a popular way of enforcing a debt for them. You continue paying the CCJ instalments & when you sell, your equity is used to pay it off the remainder of what you owe. That's it in a nutshell!

owen_money

Thanks for your replies. It seems like some compaines are pretty standard, such as Barclaycard. They seem to accept resonable monthly offers but will still add interest, albeit at a lower rate. Other, most notably MBNA seem great with some peolpe and really horrid with others with no reason behind it. Then finally other such as Lloyd's TSB seem are gits to everyone.

It would also be intresting to see if the companies attitudes have changed over the years. My debt comes from late 2004. All companies where ok, all stopped interest and only Barclaycard started interest agin but not until 2009.

Some people with quite recent debts with MBNA for instance are being charged interest, yet I never was.

Does anyone have any comments?

lufc7

Top of my head when me and the OH were on a DMP the following:

Barclaycard x 2 CC accepted straight away and stopped interest until like the OP June 2009 for some reason but I happily accepted it as I was only months from settling the accounts.

Yorkshire bank Loan accepted arrangement straight away but
immediately defaulted account( necessary evil I suppose)

MBNA CC accepted arrangement and froze interest immediately.

HSBC Loan and current account by far the worst refused DMP refused to cancel standing order for loan continued to add charges and interest for 17mths till they sold accounts then defaulted the accounts at same time. (since I have claimed back £500 charges and over £2000 PPI!) still don't ever want to deal with these ever again.

Still all in the past now but it still amazes me the difference in helpfulness from one financial institution to the next.

lindann_2

Triton was the worse, to deal with very rude, forceful, with RBS visa, debt, when we per-sued, them with a cca, we got the debt, written off..
Reliable collection -simplybe, worse to deal with dmp, they said they do not speak to a third party eg; Pay-plan, say one thing then change their mind.. got quite few charges, refunded, due to reporting them to OFT for harassment.

M&Spencers are brilliant, very helpful,

Barclay card unhelpful when asking them to change their interest rate % added to balance..
Cap One, also troublesome, but they mellowed over the years, we nearly the end of the dmp with all, except we do not know what Barclay will do when we ask for final figures etc..

eyeopener2

Barclaycard - horrible and should be ashamed of themselves.

MBNA - brilliant, absolutley no problems

Santander - left and right hand have no idea whats going on, mostly harmless

M&S - a disgrace and as one of Britains biggest companies I would hope they would treat people better. Seems not.

Tesco - no problems from day 1

dustybin1970

Hi everyone,

Great to ;read of all your experiences, here is mine

On DMP since September 2011, paying about half what full payments would be. Got into trouble as I lost my job and had to take one with less money and then all 4 cards whacked up interest.

Barclaycard - approx £6,200 no problems with so far reduced interest to 2%

Egg now Barclaycard - £1,600 stopped interest, no problems so far

MBNA - £2,970 accepted payments but issued a Default 8 months after agreeing payment plan. Not pleased but hey ho

LTSB - £700 total !!!!!! from day 1! Constant harrassment by phone even though on plan. At 6 month review decided I wasnt paying enough and insisted I up it by.... £1 a month. Yes £1 a month!! Are still charging interest but seem to have calmed down.

dustybin1970

Sorry meant to ask Owen_Money what %age did MBNA accept if you dont mind me asking?

owen_money

Hi Dusty,
I was on a DMP with MBNA and the debt was still with them. My mum offered to help in 2011 and I tried 50% but no joy, then about a year late I tried 69% and the agreed. Some people will say hold out for a better deal etc, but I had the cash (sort of) and wanted it cleared and saved over £1200 so was happy. Now means DFD of November 2012.

I think if it goes to a DCA you can pay less.

At the end of the day I'm one of the ' I owed the money so I'm gonna pay it back' type of people, so I'm happy with what I paid.

dustybin1970

Thanks Owen,

I am same want to pay what I owe but might be in position to pay some off soon just wondered what they might accept. Debt is nobody fault but mine although cc's way too eager to give me credit and I fell for it!