NOW OPEN: the MSE Forum 'Ask An Expert' event. This time we'd like your questions on TRAVEL & HOLIDAY DEALS. Post by Wed and deals expert MSE Oli will answer as many as he can.

MSE News: Tesco halves Price Check maximum refund

"Customers could get up to £20 back per shop if a comparable basket was cheaper at Asda. From this week, it'll be £10 ..."


  • adamc260adamc260 Forumite
    2.1K Posts
    I dont believe these price check things.. you can go to Asda, Sainsburys and Tesco's and they all print out things saying they were cheaper! Take it with a pinch of salt I say...
  • 1jim1jim Forumite
    2.7K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
    I didn't even know they did this :-(

    Have just put my last shop through the site, it's not instant, will get an email within next 36hrs
  • zerogzerog Forumite
    2.5K Posts
    So just split your shopping into 2 receipts if you're in the habit of overspending at Tesco.
  • michaelsmichaels Forumite
    27.2K Posts
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    In my opinion this is the arrogance that means people don't like Tesco, exactly like a politician explaining away an election loss.

    Tesco have obviously found that some people are taking advantage of the system to obtain Asda special offer prices at Tesco. Rather than just admit that they were trying to prevent the scheme being abused they come out with this mealy mouthed tosh about it being the result of customer feedback - really, which customer do you think said 'Yes, I would prefer a £10 cap rather than a £20 one'?!

    TBH I hope Sainsburys and Asda run some pointed adverts about how Tesco couldn't afford to keep up their price promises. Is there any cap on the other supermarkets refunds? Already they make it hard to claim except for Sainsburys where it is automatic but then you get no breakdown so it is impossible to know which prices have been checked.

    Tesco claims the changes are a result of customer feedback.

    A spokeswoman says: "Given our prices are already very good value, the majority of price comparison vouchers we issue are for less than £2.
    I think....
  • luxor4tluxor4t Forumite
    11.1K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    "Tesco claims the changes are a result of customer feedback."

    I can't imagine anybody said "Oh, you are giving me far too much money, please, please cap it before I drive Tesco out of business by recklessly buying overpriced items so that you have to pay me back!"
    I can cook and sew, make flowers grow.
  • jobdone1jobdone1 Forumite
    836 Posts
    Tenth Anniversary 500 Posts Name Dropper Combo Breaker
    buy buy more customers
  • Handsome90Handsome90 Forumite
    505 Posts
    michaels wrote: »
    Is there any cap on the other supermarkets refunds?

    I think Sainsbury's also have a cap but forgot the amount.
  • rebeccalbrebeccalb Forumite
    796 Posts
    Also you now need a minimum of 8 items for it to compare.
    The only thing that made their price match better than Asda's was the fact that their was no minimum items required, now they are exactly the same but Asda's give you 10%.
    Tesco must enjoy shotting themselves in the foot I think.
  • This has been almost worthless since they got rid of double the difference!
    Anyone who is bothered to do these price checks, are usually shoppers that buy the offers and the best value items anyway, so their shop is always the cheapest, no matter which supermarket they use.
    The database is rubbish anyway, it has loads of errors & many items are not available to check, as they state there isn't a comparable item, when there is.
    Next year we'll be millionaires!
  • EctophileEctophile Forumite
    6.9K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    Is it just me or is Tesco's price check system broken at the moment?

    I keep submitting receipts, but get responses back relating to receipts I submitted weeks ago. I'm losing track now of which vouchers I've printed and which I haven't.:huh:
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
This discussion has been closed.
Latest MSE News and Guides

Energy Price Cap change

Martin Lewis on what it means for you

MSE News

Best £1 you've ever spent?

Share your most impressive bargains

MSE Forum