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mortgage refused, cannot get fee back
Comments
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the Permission section is empty, looks like they don't have this one...
is there a difference of what the payment for? It called Booking fee in the invoice, and fee for arranging the mortgage in the KFI.
If the permissions section is empty try clicking on Pricipals. This will be the network they belong to if applicable. Then click on their permissions to see what they have.
A booking fee should be to reserve a rate. Fee for arranging the mortgage will be the broker fee. If it states it is refundable then it should be. Did you sign a fee agreement detailing the fee?I am a Mortgage AdviserYou should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
If the permissions section is empty try clicking on Pricipals. This will be the network they belong to if applicable. Then click on their permissions to see what they have.
A booking fee should be to reserve a rate. Fee for arranging the mortgage will be the broker fee. If it states it is refundable then it should be. Did you sign a fee agreement detailing the fee?
there wasn't a fee agreement document, the communication was done by email and I agreed to pay by email. the booking fee and the fee for arranging the mortgage is the same amount, so I guess this was just done unprofessionally so they did not keep a consistency for naming the fee in 2 different documents.0
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