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halifax advice
buzi
Posts: 139 Forumite
i got a fix rate offer from halifax last month but couldnt go ahead with the offer until i sorted some things out - anyhow it now turns out my offer has expired and the rate has increased - the problem is that halifax didnt tell me i could hold the rate for up to 2 months - can i now get the first offer because they didnt tell me about being able to hold the rate?
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You can complain by all means, but I very much doubt they will do anything about it..
Good luckI am a Mortgage Broker
You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it.This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
Are you sure you mean 'an offer' (or perhaps a DIP or 'promise') ?
- but the answer is noHi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
Purchase? Remortgage? Product transfer?I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0
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yes an offer - so you are saying that they dont have to tell their customers they can hold a rate for up to 2 months
remortgage0 -
The offer will have a valid until date on - in the case of Halifax this comes after Section 14 (Where you can get more information) in a highlighted box in which the first section is 'Offer Expiry Date'Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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Until you actually apply, nothing you do actually reserves you a rate. An agreement in principle has no product linked to it, for example.yes an offer - so you are saying that they dont have to tell their customers they can hold a rate for up to 2 months
remortgage
If you apply for a mortgage or remortgage, once the offer is issued, as SPM said, it has a drawdown deadline in the future and the rate is guaranteed until at least then.
The rules for product transfers are slightly different. These are for Halifax existing borrowers changing to a new rate. These can be reserved upto three months ahead but IIRC you do have to submit a "confirmation of intent" form to them to get that product reserved.
You need to be specific about where you were upto in the remortgage process. Who is your current lender?I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0 -
sorry its a product transfer - contacted halifax they say i should have been told that i could hold the rate - they are going to check the original phone call and get back to me - of course i know i wasnt told and think that this information isnt explained to customers in general0
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Retract my comment - as totally different circumstance !!
I'll see if I can hunt out a product transfer offerHi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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