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Txtloan?

This morning I noticed a card payment taken from my account for £117 by a company called txtloan. Didn't recognise it and so looked into them and discovered that they are a "payday" loan type company.

I have never even contacted one of these sort of companies let alone borrowed through one. The 0871 number on there website doesn't get through to a real person :mad:.

I've emailed them to ask them what details they can give me. My bank have now stopped my card and are treating it as fraud. I am about to contact the police as it is possible that a member of staff may have had access to my card at some point and I think they would be the only ones allowed access to txtloan's data (?).

Anyone here experienced this sort of thing before?
Cheers,
Ash

Comments

  • Enfieldian
    Enfieldian Posts: 2,893 Forumite
    Part of the Furniture Combo Breaker
    Did you get a deposit of £100 in your account that you didn't recognise, 15 days before the £117 was taken?

    Normally these companies will take payments from the account that they originally deposited into.
  • ash-sp
    ash-sp Posts: 4 Newbie
    No, nothing unusual paid into the account. The payment was a card payment rather than a DD or SO. Txtloan have finally emailed asking for my bank details etc so they can investigate. I spoke to the police yesterday as well. Don't know whether I'll ever be given a name of who took out the original loan just in case I know them.
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 19 June 2012 at 10:11AM
    ash-sp wrote: »
    Don't know whether I'll ever be given a name of who took out the original loan just in case I know them.

    No. Or at least, they shouldn't tell you. It generally leads to citizens trying to rectify the dispute themselves and someone ending up in a prison cell.
  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Enfieldian wrote: »
    Did you get a deposit of £100 in your account that you didn't recognise, 15 days before the £117 was taken?

    Normally these companies will take payments from the account that they originally deposited into.

    As far as I'm aware (haven't used one myself) they deposit in to a bank account using a sort code and account number, but take payment by debit card.

    So, the money in and money out accounts could be different. I don't think there's any way they can determine whether a debit card and bank account (sort code/account number) are linked.
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