Blackhorse want more.

lynnmp

I took out a blackhorse loan march 2007 over 62 months.with 60 payments on 1st of every month 1st payment 1 jul 07. all this is on the contract which I signed (I have a copy)
I stuck to the T & Cs and paid on the dot every month with no mishaps final payment on 1st June.All payments by direct debit.I have just received a letter saying I that they want a further £44.99.Which they are going to take on the 1st July I phoned them and they gave some garbled excuse but were willing to half the ammount they were going to take. I refused.I dont understand as I paid everything I signed for and still they want more.Could you give me some advice please.They say they are going to take it by DD from my bank account.

McKneff

Have they said Why they want this extra July payment.

I would contact your bank and tell them not to take the payment.
When or if the dispute is resolved then either pay them or not.

Have you actually totted up the figures, making sure the full amount has been paid.

lynnmp

Yes the total ammount payable equals the total payments I have made.

Takeaway_Addict

If you disagree with it then make sure you cancel your direct debit...

Apples2

Don't cancel the DD. It is much easier to fight for a refund than to correct a smashed credit rating.

Go back and try to understand what "garbled excuse" means.

If they are correct, don't risk missing a payment. If you are correct, get them to sort it out before taking, or refund the additional payment.

opinions4u

I took out a blackhorse loan march 2007 over 62 months.with 60 payments on 1st of every month 1st payment 1 jul 07

What date in March 2007 did it complete?

Did you request a payment date of the 1st of the month?

I'd have expected the first payment to be due in June. So, for example, if you completed on 20th March the first payment would be on 20th June. As this became 1st July it's more than possible that this new amount relates to interest for the days the payment has been pushed back by.