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TopCashBack

Hi everyone,

was wondering if anyone can help? I got through topcashback when I buy bits off the net and when I switch any utilities. Well we switched to Npower just after new year and you got £41 cashback for switching to them... And it is still only in the confirmed stages. How can I go about getting the £41 to be payable... We have made 4 monthly payments to them now. It has been confirmed for months now...........

Thanks for any help you can give.....
January GC £33/200

Christmas 2012 savings £60

Comments

  • System
    System Posts: 178,377 Community Admin
    10,000 Posts Photogenic Name Dropper
    On the right part of the topcashback npower page it says:

    Avg Tracking Speed
    0 days 1 hrs
    Avg Payment Speed
    15 wks 6 days
    Auto Tracking Reliability
    98%

    Manual Claims Required
    2%

    Manual Claims Complete
    76%

    Payment Performance
    We last received a payment from this merchant during May 2012, for transactions in December 2011.



    So it should become "payable" very soon, they have confirmed it, now Topcashback are just waiting for the money from Npower, then it will show as payable!!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • That is great, thank you so much for that :)

    Was thinking we were never going to get it. Know that it can take a while for it to become payable, but this is the longest I have had to wait for a payment. Its the bigest cashback payout I have ever had, so I didn't want to miss out on it.

    Thanks again :)
    January GC £33/200

    Christmas 2012 savings £60
  • System
    System Posts: 178,377 Community Admin
    10,000 Posts Photogenic Name Dropper
    okay no problemo. Some companies are much quicker than others, I have been waiting over a year for some! What I find that I do get the money in the end, its just very slow sometimes!!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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