Wentworth direct is a scam

boothegoo

You apply for a loan and they post you a letter saying you have been accepted. They show you the APR they are offering (15.5%)and ask for £70 to finalise the loan. 2 days later you get a call from some bloke offering you a £500 payday loan at 4000%. They only have a po box address in Gravesend, Kent and will not let you visit their office. Their phone number is a scam also, you wait in a made up queue for an hour only to get cut off when you get to number 1. I've been in touch with the FSA about them and they say they have never heard about them. Even their name is a scam and is nothing to do with Wentworth.

DO NOT USE WENTWORTH DIRECT

Apples2

Why did you ignore all the Google warnings about them?

SnowTiger

Surprisingly, they offer a freepost address, which costs them at least 33p for each item they receive.

poppasmurf_bewdley

SnowTiger wrote: »

Surprisingly, they offer a freepost address, which costs them at least 33p for each item they receive.

You naughty person! That could cost this firm thousands if everybody on these forums sent them 10 Freepost letters each!

Off to buy some envelopes this morning.......:D

Lost2

I have a few spare envelopes myself

biggles26

You can get your money back off these people. Technically as these people have not honoured the contract that was created when you agreed to pay the fee in return for the loan that you wanted them to find.

You can either go down the County Court route (use this route then file documents at Dartford County Court as this is the court closest to Wentworth) or to the Financial Ombudsman. Either way you should send them a pre-action letter. This letter should clearly indicate that you want the fee returned, that they have clearly not honoured the contract between themselves and you, that you intend to take legal action against them if they do not comply and that they have 14 days from the date on the letter to comply. If Wentworth send you a letter asking for a myriad of ID documents, do not send such documents at all. Simply take it as being Wentworth's rejection of youe pre-action letter and take the action that you said you would in your letter.