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Santander and the financial ombudsman
hammyfan
Posts: 41 Forumite
Hi,
Some help required please.....
Last year I had an issue with obtaining a refund from Santander about unauthorised tranactions on my account, which wasn't resolved and thus I took the complaint to the ombudsman at the end of January.
Whilst I understand that they are busy, it has been nearly 5 months and my case still hasn't made it to an adjudicator. Am getting really frustrated and would appreciate any advice to try to get this resolved ASAP
Some help required please.....
Last year I had an issue with obtaining a refund from Santander about unauthorised tranactions on my account, which wasn't resolved and thus I took the complaint to the ombudsman at the end of January.
Whilst I understand that they are busy, it has been nearly 5 months and my case still hasn't made it to an adjudicator. Am getting really frustrated and would appreciate any advice to try to get this resolved ASAP
0
Comments
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it will be in a queue for an adjudicator, it may be up to a year0
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