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Credit Rating - Deliquent Current Account Following Bankruptcy

Good morning,
I was made bankrupt 6 years ago and upon recently checking my credit score I noticed that the only negative mark is because my old current account is still showing as not satisfied (deliquent).
I contacted the bank and they have said I need to go in with my documents so they can trace which credit agency dealt with it. Apparently they cannot do this by simply checking their systems.

Whilst I don't mind going to the bank, I was originally told that I should not have further contact with my creditors.

Does anyone have any advice how I can clear my credit score as thankfully other than this it is clean.

Many thanks in advance.
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