We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Offering settlement to settle Default

Hi Folks

I currently have one default on my credit record which is with Vodafone (defaulted around 18 months ago)

I want to get this changed to a settled default, but have a slight issue

When I called Vodafone, I was told the the debt had gone out to a collection agency, come back into Vodafone, and then written off as it was old debt

I want to talk to someone about offering them a settlement but have no idea how to go about this - I really want to get the default to settled on my credit record! I do not have the money to pay off the balance in full either, that's the reason I want to offer a settlement!

Thanks in advance for any help/advice!

Comments

  • No idea what to suggest just wanted to say hi and welcome to the board :T I'm sure someone will be along soon with the answers.......
    DEBT FREE AND PROUD:D
    'Better to remain silent and be thought a fool than to speak out and remove all doubt'
  • thanks mate.

    anyone got any suggestions here?
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi markr333,

    In order for us to discuss this matter further with you could you email us with the relevant details via the Contact us form here quoting the code WRT135 - MSE Fao Lee in the subject line?

    Once sent you'll receive an automated reply with a reference number. To ensure that it reaches us could you update the thread with this and we'll get back to you as soon as we can?

    Kind regards,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.6K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.