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Mbna

In January I came to an arrangement with MBNA to pay interest only as I was struggling to make repayments they havled my repayments to just £85 a month. I have not missed payment. Today I recieve a phone call from customers services department informing me that I am behind with payments and there is sixty pound outstanding since Janaury as the paperwork wasnt processed in time. I dont have the money and struggle to make payments as it is. Am i in the wrong and is there anythng I can do about it.

Comments

  • camuk81
    camuk81 Posts: 1,559 Forumite
    Ninth Anniversary Combo Breaker
    Surely that would be an internal issue
  • markharry
    markharry Posts: 11 Forumite
    apparently I am liable for the payment ?
  • markharry wrote: »
    apparently I am liable for the payment ?

    I wouldn't have thought so. 'Processing issue' makes it sound like an internal problem. What reasons have they given for the hold up in processing?
    DEBT FREE AND PROUD:D
    'Better to remain silent and be thought a fool than to speak out and remove all doubt'
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