Young poll - NOT HAPPY

mirry

Hi my duaghter joined young poll a year ago , she was getting surveys and got to £12 , she needed to get to £20 for a payout. Then they stopped sending her surveys.... she has checked for nearly a year and nothing. I have wrote to them but get no answer, what more can I do ?

She is really upset about it, as its her first earning experiance.

Seems disgusting they can treat kids this way.

any help please.

Barryvp

Hi Mirry. I came across your post here in Google and although it's been a few months I was worried you might still not of got it solved as no-one had replied. So I quickly signed up just to answer you!

My sister Joined Youngpoll...um maybe 3 or so years ago now. She got regular surveys until maybe a year or so later they dropped dramatically in occurrence until they stopped completely. We rung them up once and they said something along the lines of "we're just stopping them gradually".. So why do they still let people sign up? Along with all the other questions they need to answer. But to your problem, Yes I was very disappointed, my sister had joined this website and took time to work on it and I'm sure was looking forward to £20 and why shouldn't she, she had worked for it and they had got important marketing information from her. To stop surveys when you need a certain amount to redem and thus to make the money yours is bordering on a scam in my opinion but this is where the strange bit comes in. Their parent site Onepoll is good. I have received 1 or 2 £40 payments from them and almost all my family are joined as well and have received money, although they do go through phases of stopping surveys....whenever I get halfway to redeeming I noticed then suddenly they start back up again, but regardless they are much better than Young poll which they seem to be neglecting which is a shame, it was a good idea and it's wrong for them to not even contact children by email about it. But we did get success the second time. I'm sorry your letter got no response, that is unacceptable. But We managed to get her money ringing a second time. I'm sorry I can't remember what numbers we rung but I am pretty sure it was one on the youngpoll website. We said how wrong it was and so on and strangely they agreed! The lady said they would send a cheque in our mums name of the money she had. She had about £17 which is great of course but after all the hassle and time wasting as good will you'd think they could round it up to £20 :P So anyway, cheque received fine and she is happy although not bothering with young poll as you can imagine. So my advise is to try ringing, otherwise perhaps try emailing but I really hope you get your money eventually! We did....eventually!

Best wishes.

Barry

Tinman

I was told to email members@onepoll.com with a name and address that a cheque can be made payable to, as well as the amounts your children are owed along with their names for their verification process,and i recieved a cheque 4 days later.

supernatural619

Tinman wrote: »

I was told to email [EMAIL="members@onepoll.com"]members@onepoll.com[/EMAIL] with a name and address that a cheque can be made payable to, as well as the amounts your children are owed along with their names for their verification process,and i recieved a cheque 4 days later.

I have also had the same problem sent them an email and got no reply so I was so happy when I found this post. I have 2 children with accounts so will check them to see how much they are owed and will email them again, so fingers crossed

jakebob

it happened to my son he got £16 and now has had no surveys for over 6 months

pollybeatrice

exactly the same thing happened to me a couple of years ago!
has anyone had a response from youngpoll about the problem?

System

I have e-mailed members@onepoll.com with the details, as directed to above by Tinman and I will let you know what they say when they reply.

angelsmomma

My son got a cheque for the money he was owed when I emailed to complain. Young Poll are not doing kids surveys now.

System

Already had an e-mail confirming that my e-mail has been sent to accounts department who will send out a cheque.

Obviously this program has ended now but a simple polite e-mail is all that is needed to receive a cheque, great company and I am happy to continue using them for OnePoll who pay out a couple of times a year to me, with the £40 cashout redemption level.

System

Cheque received today, clearly they're not wanting to rip people off but they just need a prompt and a name/address to send the cheque too