request for credit agreement (they dont have it)

futuresaver2

I asked for a copy of the credit agreement with my credit card and instead I got a reply letter saying how they are confused why I am asking for this and sent instead the agreement from my debt management company.

What does this mean? What should I do next?

fermi

How did you ask?

Like this?

---> Getting information about your credit agreement

Did you include the £1 fee?

futuresaver2

I wrote to them saying I dont recognise the debt.
I didnt send a cheque.

Like I said they forwarded me the debt management agreement I had with Spectrum at the time and not what I had asked for.

Since then the Debt collector (Link) have been making nice phone calls rather than the nasty ones I had before.

This made me think I was on a stronger footing for negotiation.

fermi

If would remake the request ASAP then, using the letter in the link in my previous post and sending the £1 fee.