Arrow Global notice of assignment on settled debt

debtnstress

Hi All,
Would appreciate some advice before I do or don't reply to this company. Long story short, in October 07 received supposed Notice of Assignment from Largo saying through Phoenix Recoveries they owned my HSBC debt. Even though they didn't have my CCA as requested I still paid them monthly. Eventually they said the CCA was no longer available and offered me a settlement figure.

I counter offered them a smaller figure with conditions. They agreed. The cheque was cashed and I received a letter thanking me for payment in [URL="javascript:;"]Full and final[/URL] settlement. The letter also added that my personal liability (even though no CCA, N of A not served properly etc) to both them and their client is now resolved and the remainder of the balance is written off.

I have now received a letter from Arrow Global, a supposed N of A with no actual money figure saying they have been assigned the debt from Phoenix Recoveries saying I should contact Largo to organise payment of this account as a matter of urgency! Then it says ' If you believe you have received this communication in error please contact Largo with all relevant info, again as a matter of urgency.

A notice of assignment with no figure? So, the question is - do I ignore it as I had already agreed and paid a figure to Largo in 2010. Or do I send them the copy of Largo's own letter confirming that Largo had 'written off the balance' and received and accepted my F and F. I won't be phoning them. Everything in writing, recorded delivery. I know they just want to ask me figures and try to scare money out of me before I research the law etc. Would sending them Largo's letter be seen as acknowledging debt to them even though the letter from Arrow Global has no figure on it?

Any advice would be appreciated.
I originally posted this message on CAG site and received a very prompt and helpful reply, but wondered also what you guys thought as I had received great advice when original problem happened in April 07.

debtnstress

debtnstress wrote: »

Hi All,
Would appreciate some advice before I do or don't reply to this company. Long story short, in October 07 received supposed Notice of Assignment from Largo saying through Phoenix Recoveries they owned my HSBC debt. Even though they didn't have my CCA as requested I still paid them monthly. Eventually they said the CCA was no longer available and offered me a settlement figure.

I counter offered them a smaller figure with conditions. They agreed. The cheque was cashed and I received a letter thanking me for payment in Full and final settlement. The letter also added that my personal liability (even though no CCA, N of A not served properly etc) to both them and their client is now resolved and the remainder of the balance is written off.

I have now received a letter from Arrow Global, a supposed N of A with no actual money figure saying they have been assigned the debt from Phoenix Recoveries saying I should contact Largo to organise payment of this account as a matter of urgency! Then it says ' If you believe you have received this communication in error please contact Largo with all relevant info, again as a matter of urgency.

A notice of assignment with no figure? So, the question is - do I ignore it as I had already agreed and paid a figure to Largo in 2010. Or do I send them the copy of Largo's own letter confirming that Largo had 'written off the balance' and received and accepted my F and F. I won't be phoning them. Everything in writing, recorded delivery. I know they just want to ask me figures and try to scare money out of me before I research the law etc. Would sending them Largo's letter be seen as acknowledging debt to them even though the letter from Arrow Global has no figure on it?

Any advice would be appreciated.
I originally posted this message on CAG site and received a very prompt and helpful reply, but wondered also what you guys thought as I had received great advice when original problem happened in April 07.

Hi, anyone help at all?

DVardysShadow

debtnstress wrote: »

I have now received a letter from Arrow Global, a supposed N of A with no actual money figure saying they have been assigned the debt from Phoenix Recoveries saying I should contact Largo to organise payment of this account as a matter of urgency! Then it says ' If you believe you have received this communication in error please contact Largo with all relevant info, again as a matter of urgency.

A notice of assignment with no figure? So, the question is - do I ignore it as I had already agreed and paid a figure to Largo in 2010. Or do I send them the copy of Largo's own letter confirming that Largo had 'written off the balance' and received and accepted my F and F. I won't be phoning them.

Me, I would ignore them. If they want to take it anywhere, they have to come up with some details as to who the debt is with, when from and how much..

debtnstress

Hi, thanks for replying. Will read up on the forums, it always helps to see how others have dealt with similar problems. I had no idea of the dirty tricks the DCAs play until mine got 'sold' to one, even though I was actually paying on the dot the amount that HSBC had arranged. unbelieveable!

Gordon_Hose

I'd also ignore them. If they take it any further you can blow them out of the water!

debtnstress

Largo have been ringing my house after sending me an 'our file in respect of this matter is closed as settled.' I have written to them 3 times to tell them only to correspond in writing. If it's closed and settled why did I receive a letter from arrow saying debt is assigned from phoenix to us and send money to largo. Which establishment is the most likely to do something about complaints received about these firms?