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telephones4u.co.uk

Hi has anyone every dealt with this company

I placed an order with them Monday and the item is to be sent Parcel Force and whilst it does say 5 days delivery I have tried to contact them today by telephone and the number just rings and then after a few rings goes "Beep"

I have tried emailing them to
sales@telephones4u.co.uk
info@telephones4u.co.uk

and both have been returned undeliverable permanent error

any advice most appreciated

vicky
Remember is nice to be important but more important to be nice

Comments

  • Butlers1982
    Butlers1982 Posts: 3,286 Forumite
    Paid for it using your creidt card? Contact contact them and cancel the payment. Sounds V V dodgy to me. Keep us updated on how you go on. Id also recommend you post this on the Consumer Vent board
  • Butlers1982
    Butlers1982 Posts: 3,286 Forumite
    Are these the details you have for them? Maybe someone local to them knows what they are like?


    Address
    telephones4u.co.uk
    Unit 4-6
    Artillery Road
    Lufton Trd Est
    Yeovil
    Somerset
    BA22 8RP
    Telephone:
    0870 7 50 33 90
  • vickym
    vickym Posts: 686 Forumite
    Hi Butlers1982 yeah those are the same details that I have if anyone does have any further info I would be most appreciative

    thanks
    Vicky
    Remember is nice to be important but more important to be nice

  • Butlers1982
    Butlers1982 Posts: 3,286 Forumite
    Interesting, found another address for them too:

    Telephones 4 U
    9a Princess Street, Yeovil
    BA20 1EN
    Somerset
    UK

    Along with this email address:

    info@criteria.uk.com
    Managing Director of Telephones4u, Paul Sherman
  • vickyj
    vickyj Posts: 489 Forumite
    I have just been on the phone to parents who live in yeovil and they have never heard of them. princess street is one of the main shopping areas so they would be noticed if they had any real presence. sorry to be the profit of doom here but it does not look to good. if it is any help you can find out where they live and next time i am down there i will put a bag of flaming poop on hier doorstep.
    Vicky J
    :D The glass is always half full, no exceptions !!:D
  • vickym
    vickym Posts: 686 Forumite
    Hi VickyJ bag of flaming poop sounds like a good idea at the moment

    although I have found that they deal on ebay
    http://stores.ebay.co.uk/Telephones-4-u

    So I have emailed them there explaining that I am cheesed off that emails are bouncing back - no one answer phone etc and that I want it resolved today.

    So far no response - Spoke to my bank as I paid for it with my visa debit and they have told me to go into branch and file a complaint "Disputed transaction" and then report to Trading Standards

    Am going to email them again on ebay - if I dont get a response then I am going to take action

    Update:- I have also just emailed them on the email provided by butler1982 - so lets wait and see what happens now
    Remember is nice to be important but more important to be nice

  • I have also purchased a product from them, they wont answer the phones etc, just a weird bleeping. Is the number 08707503390 premium rate by any chance? What should I do?
  • vickym
    vickym Posts: 686 Forumite
    I have today reemailed them telling them that I am reporting them to the police and trading standards as I now consider this theft so far an email sent yesterday hasnt bounced back yet and the one sent this morning hasnt

    They sell on ebay
    *telephones4u*
    Again they dont respond to emails on there either

    They are disgusting ** Please no one else buy from them - I dont want anyone else to be disappointed as I am *

    Will report back as soon as I have any further developments
    Remember is nice to be important but more important to be nice

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