Requesting full case notes - address to send request/how long to give them?

ElleWoods

I'm going to make an official complaint to the CSA and want to request my full case notes first - all 5.5 years' worth.

Does anyone know the address to send this request to? Do I need to pay/enclose a cheque? How long do they have to send them back, as I want to state that I expect to have this information back by x date in the letter?

Thanks.

nadineclaire

Contact the data protection unit csa, I've just sent off for mine. It costs £10 and they've said it can take up to 40 days I believe

ElleWoods

Do you have the address please? Did you send a cheque and if so, who was it made out to? Thanks!

ElleWoods

Don't worry, I've just googled data protection unit and found the following info: http://www.csahell.com/forums/topic/csa-data-protection-address

PreludeForTimeFeelers

You're best off phoning them and asking for the address - I know for a fact that the address in that link is incorrect. I'm sure your mail will be forwarded to the correct address, but who knows what the timescale would be.

CSA Hell is always full of dodgy info by assorted 'Internet warriors'.

WYSPECIAL

Data Protection Unit
PO Box 26
Gateshead
NE92 1DB

PLEASE NOTE they do not accept cheques for the £10 fee. You have to send a Postal Order or pay over the phone with a card.