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Credit Consumer Finance

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Hello All
I have just got a credit report done due to the fact i applied for a loan with my bank and they said ' i met their criteria but they could not approve me due to my credit score'.
Upon getting my report i see the problem :(, it comes in the form of a company called 'credit consumer finance ltd.' saying i took out a loan with them on 30/09/2006 and that the last payment was made in July 2008. I cant for the life of me remember who this is and what it was for but i do know i got a car loan from car craft which has been settled and the first payment for this was the same time as when this loan started. I have not had any communication from this company and it says on my credit report i owe them £974 and it is a major problem. Should i leave this be or try to contact the company, if when contacting the company how should i play it? make it as a complaint or what.
Any guidance on this matter would be greatly appreciated.
Kind Regards
Pretoria

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